Summary
Overview
Work History
Education
Skills
Patent
Timeline
Generic
Anurag Mishra

Anurag Mishra

Group Engineering Manager
Bangalore

Summary

Group Engineering Manager with a successful track record at DocuSign and Microsoft, leading teams to build AI-driven solutions that enhance customer experiences across enterprise and consumer segments. Skilled in large-scale distributed systems and strategic planning, I drive innovation while optimizing user experience. I have led high-impact projects that doubled performance and relevance, delivering substantial customer value.

A strong advocate of customer obsession - Customer First!

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Senior Engineering Manager

DocuSign
07.2024 - Current
  • Overseeing a strong team of 20+ engineering personnel, including engineering managers and lead staff engineers.
  • Owning 40+ microservice of an entire product suite of DocuSign CLM AI extension
  • Delivering experience in Contract Analytics by providing AI analysis of Agreements/Contracts to help customers uncover organizational risks, obligations, and opportunities
  • Our services combines natural language processing (NLP), machine learning, full text search, OCR and rule-based logic to deliver its value.
  • Delivered 3 product releases within 9 months of my joining - focused on improving performance, observability and security postures

Principal Engineering Manager

Microsoft
11.2017 - Current
  • Presently building the next gen large-scale Data Platform and Copilot Experience for Global Payments @ Microsoft
  • Delivering Fraud Detection, Payment Anomalies, Churn Detection, etc.
  • Managed a team of 20+ engineers - Frontend and Data/ML at Microsoft Teams
  • Delivered high value customer experience through an improved 'Search' experience at Microsoft Teams, across three pillars - Performance, Relevance & User Experience
  • Helped deliver 10+ new UX features in MS Teams Search and improved Performance & Relevance by 2X
  • Landed the first AI based feature in Teams Feeds
  • Designed and developed an ML pipeline processing several PBs of data daily to generate high value signals which powers several AI based feature in Teams
  • Helping in setting OKRs and semester planning for the team working with product and design
  • Creating vision and future roadmap for the team - to deliver success through customer impact

Senior Software Engineer

Airtel - Wynk Music
12.2014 - 10.2017
  • One of the first engineer to work on Wynk Music backend
  • Led the backend of entire Content Management System
  • Designed and developed E2E Music Search at Wynk using Apache Solr and Spark ML
  • Implemented reverse caching layer using Varnish for entire Wynk backend, helped with more than 50% latency and COGS reduction
  • Migrate the backend stack to Java 8 and Netty 4.3, improving memory by 25% and latency by 20%
  • Designed and wrote the push notification service leveraging GCM and APNS APIs
  • Worked on scaling the Wynk backed infra - using Redis, Twemproxy and MongoDB - optimizing CPU, COGS and Latency.

Software Engineer

Outdu MediaTech
06.2014 - 12.2014

Worked on developing the backend system using Java, for Smart Surveillance Security being built on SaaS model for Homes and Offices.

Software Engineer

Headstrong Capital Markets
08.2013 - 05.2014
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

Education

B Tech - Electronics And Communications Engineering

Birla Institute Of Technology
Ranchi
06.2009 - 05.2013

Skills

Team Leadership

Innovative Problem-Solving

Large Scale Distributed Systems

AI and Machine Learning Proficiency

Strategic Planning

Patent

  • Multiple Entity Based Recommendation System - https://patents.justia.com/patent/20210049442
  • Message Recommendation System - https://patents.justia.com/patent/11184301


Timeline

Senior Engineering Manager

DocuSign
07.2024 - Current

Principal Engineering Manager

Microsoft
11.2017 - Current

Senior Software Engineer

Airtel - Wynk Music
12.2014 - 10.2017

Software Engineer

Outdu MediaTech
06.2014 - 12.2014

Software Engineer

Headstrong Capital Markets
08.2013 - 05.2014

B Tech - Electronics And Communications Engineering

Birla Institute Of Technology
06.2009 - 05.2013
Anurag MishraGroup Engineering Manager