ANURAG MISHRA

Dynamic & result oriented professional with experience in managing Operations including Service Delivery, Quality Assurance, Service Excellence, Customer Support and Team Management Currently working as Operation Manager Winfra Buildtech Pvt. Ltd., Gurgaon Demonstrated capabilities in managing process verticals with strong background in implementing process improvements and quality initiatives for desired performance levels Seasoned professional, with planning, execution, monitoring and resource balancing skills and ability to handle multiple functions and activities in high-pressure environments with tight deadlines Expertise in maintaining highest level of quality in operations; ensuring adherence to all the quality parameters and procedures as per the stringent norms; Enriched with latest trends, techniques and a wide range of skill in Innovation, Project Management, Quality Initiatives, Technology, Critical Thinking, Troubleshooting, Problem Analysis and Resolution

Won Chase the Case a case study competition, Hansraj College; qualified to International case study Dreamerger

• Enactus, New Delhi, Delhi, Junior Associate, 06/01/2016 - 07/01/2016, Responsible for creating awareness for projects which worked for the betterment of underprivileged societies. Created various campaigns for projects and was responsible for creating offline & online presence of the same.
• Hymnn Music, New Delhi, Delhi, Business Development Intern, 08/01/2015 - 10/01/2015, Responsible for acquiring clients on our panel and conducting daily meetings for the same. Achieved the objective of getting 50 clients Registered within a month. Analyzed locations where we could expand more and accordingly built database.

• Responsible for leading VITS contingent of 80 students in other colleges
• Responsible for conducting various Intra College Sports events propitiously and increased participation by 30 percent into sports by conducting various promotional programs throughout the campus
• Founded and led a team of 10 for project Samadhan
• Co-Convenor, Utkarsha, An annual Inter-College Cultural and Technical Fest
• Led a 2 tier team of 40 volunteers to organize the fest & successfully achieved a footfall of 1000 students
• Handled campus promotion for 3 mega sponsors and Headed 3 full-team meetings and streamlined the hierarchy
• 2012, School House Captain: 2009-competition

Date of Birth: 07/12/1995

• Hindi
• English

Animal Tracker, Designed a device to keep track of animals in the barn with an alarming system to keep a track. Worked on Software Eagle for building schematic and coded in assembly language to achieve the desired results. Winter Training Project, Learnt about Solar Power Generation and designed a Solar Mobile Charger.