Young, energetic, and result-oriented B.Tech (Electronics & Communication) professional offering around 5+ years of experience in transmission, with expertise in operation, configuration, maintenance, and troubleshooting of Fiberhome OTN/DWDM portfolio, 1830-PSS series, and LM1626/1678 products.
Self-motivated, hardworking, and dedicated, with the ability to understand and meet the timelines; highly ambitious, and possessing a very good understanding of organizational needs.
Highly articulate, demonstrating excellent relationship-building, communication, and interpersonal skills across all levels, including management, employees, and vendors.
Eager to contribute in a team-oriented environment, having an inner desire to gel in a cohesive team, and work for business growth.
Currently Working with Fiberhome India Pvt ltd. As a NOC Engineer on the PGCIL 400G/100G DWDM OTN project at the Delhi NOC for operation.
Utilize tools, as well as lab research, to aid the customer's technical problem. Recover the information necessary to escalate the incident or issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training.
Provide customer feedback to Quality Assurance, Design, Product Management, Technical Publications, and Training 24/7 monitoring, notification, and fault management.
Fault tracing, fault handling, software upgradation, preventive maintenance of the DWDM and OTN network.
Troubleshooting, Diagnostics, and Maintenance.
Worked with Fiberhome India Pvt ltd. As a NOC Engineer on the PGCIL 400G/100G DWDM OTN project at the Delhi NOC for operation.
Utilize tools, as well as lab research, to aid the customer's technical problem. Recover the information necessary to escalate the incident or issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training.
Provide customer feedback to Quality Assurance, Design, Product Management, Technical Publications, and Training 24/7 monitoring, notification, and fault management.
Fault tracing, fault handling, software upgradation, preventive maintenance of the DWDM, OTN network.
Troubleshooting, Diagnostics, and Maintenance
Worked on Tech Mahindra’s POC which includes the Site Planning, survey, installation of New DU of Altiostar conducted the drive with optimization and final report submission.
Worked on the Nokia and Huawei projects, which include the installation and commissioning of DWDM equipment.
PAN India monitoring of resources through the ERP system, defining the plans, problems, and resolutions, and providing detailed reports to applicable management.
Responsible for managing the budget and invoicing process with vendors to ensure an optimized process for tracking and paying the bills.
Attend the meetings with internal departments and vendors to ensure the successful service delivery of all activities and project deployments.