Ayush Panwar
Meerut
Summary
Results-driven patient financial counselor with strong skills in financial analysis and healthcare compliance. Experienced in educating patients on billing processes and enhancing sales reporting, contributing to organizational growth and improved patient satisfaction. Detail-oriented professional with expertise in patient counseling and operations management. Proven ability to enhance healthcare compliance and streamline processes, contributing to improved patient experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
Patient Counselor & Operations
QI Spine
Gurgaon
04.2024 - Current
- Assisted patients in understanding treatment plans and procedures.
- Educated patients on spinal health and wellness strategies.
- Created sales reports that tracked daily, weekly, and monthly sales figures.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Supported compliance with health regulations and organisations policies.
- Monitored workflow to identify areas for process improvement initiatives.
- Managed the procurement of materials needed for daily operations.
Patient Financial Counselor
Vision Care Eye Hospital
Meerut
04.2023 - 04.2024
- Assisted patients with financial counseling and payment options.
- Explained billing processes and insurance coverage to patients and families.
- Coordinated with healthcare providers to resolve billing discrepancies and issues.
Operations Executive
Future Plus Hospital
meerut
03.2021 - 03.2023
- Manage daily operations across OPD, IPD, diagnostics, etc.
- Implement SOPs for services.
- Contribute to local outreach and organization growth.
Education
MHA - Hospital Administration
CCSU
Meerut04-2020
Intermediate Certificate -
KPS
Meerut03-2020
High School Diploma -
KPS
Meerut03-2017
Skills
- Patient counseling
- Financial analysis
- Operations management
- Healthcare compliance
- Sales reporting
- Process improvement
- Effective communication
- Customer service
- Team collaboration
- Sales planning
- Sales channel analytics
Affiliations
- Participated in hospital training programs or workshops (infection control, patient safety, first aid, CPR)
- Involved in health camps, vaccination drives, or screening programs organized by the hospital
- Volunteer & Social Health Activities
- Research & Quality Improvement Activities
- Involved in clinical research or case study presentations
- Contributed to hospital quality audits or NABH accreditation process
Timeline
Patient Counselor & Operations
QI Spine
04.2024 - Current
Patient Financial Counselor
Vision Care Eye Hospital
04.2023 - 04.2024
Operations Executive
Future Plus Hospital
03.2021 - 03.2023
MHA - Hospital Administration
CCSU
Intermediate Certificate -
KPS
High School Diploma -
KPS
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