ANURAG OLHYAN

• Worked closely with organizational leadership and Location leads to guide operational strategy.
• Leveraged professional networks and industry knowledge to build the Best Performing Site framework for Corporate Workplace Services Scope and establish benchmarking.
• Oversight on operations and driving work strategy to deliver the contracted services with in the defines SLA's & KPI's.
• Managing Operation takeover of 0.8 M sqft new office from Project team. Transition plan and risk mitigation plan implementation.
• Managing large team deployed at various Geo locations. Oversight on the team development with focused skill enhancement and succession planning to develop a strong pipeline.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Working aligned to organization ESG goals, roadmap for Sustainable operation for Energy and water uses at offices.

• Managed global projects in CRES operation and IFM contract management. Previously managed portfolio - Head Employee services for NCR & Gandhinagar and COE head India for Travel, Transport and Accommodations.
• Contract management for Global portfolio of 14M sqft across Americas and Europe with single IFM service partner and 2 partners in India region. Contract execution, Change management, Governance and Automated KPI assessment and reporting.
• Executed Global project – Home office setup for over 85K employees across the globe. Major vendor partners engaged – Steelcase, Schneider and HP
• Led implementation as Management Representative of ISO 41001 at India locations and achieved to be 1st Company in the world to be certified for Facility management standard.
• Addressed and resolved technical, financial, and operational concerns by working with team members and functional leads.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Overseen Business continuity planning (BCP), contents & BCP strategy, critical rating of the process, damage assessment, fire drills, call tree concept.
• Established vendor consolidation and Strategic Sourcing guidelines for Employee Transport, Property and Engineering services spares and consumable suppliers.

• Deliver IFM services to clients Dell International and Colt Technologies.
• Lead Engineering and Soft service transformation.
• Deliver interior fitout of 4.8 lakh Sqft new office and transition employees.

Delivered Stem Cell lab and Gene therapy Lab with class 1000 air control.

• Supervised staff of 18 in day-to-day activities.
• Lead Engineering and Soft service transformation.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Oversaw all aspects of equipment installation, maintenance, and repair for both High Side and Low side services.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.

• Supervised staff of 22 in day-to-day activities.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Conducted periodic inspections of facility grounds, external structure, systems, and equipment.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Developed and oversaw budgets for facilities and worked within cost restraints.
• Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
• Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.

• Deliver FM services to Semiconductor manufacturing facility and Corporate Office.
• Manage and operate a class 1000 clean room.
• O&M of VAM Machines
• Established procedures for corrective and preventive maintenance.
• Complied with planning legislation and code regulations for project implementation.
• Kept detailed records of project progress and budgets.
• Trained employees on safety and project procedures.
• Liaised with senior management in devising and implementing strategies leading to improved service delivery efficiencies.

• Responsible for shift operations at Petrochemical manufacturing plant and 4 MW cogen power plant
• Performed maintenance procedures and repairs on existing electrical products and systems.
• Performed in-depth electrical and Mechanical condition monitoring of plant equipments.
• Supervised construction and pre-commissioning of electrical panel rooms and distribution substations 11 KV.
• Read and analyzed blueprints and project documentation for operational training and equipment operations.