Summary
Overview
Work History
Education
Skills
Interests
Quote
Timeline
OperationsManager
Anurag Sah

Anurag Sah

Senior Program Manager
Bangalore,Karnataka

Summary

Experienced and Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Skilled in L&D strategy, communication, presentation skills, management, and teamwork. Decisive, practical and strategic in leading operations and teams.

Overview

8
8
years of professional experience
7
7

Years of L&D and Operations experience

Work History

Senior Program Manager

Great Learning
Bangalore, Karnataka
09.2021 - Current
  • Identified system needs and designed processes to support business requirements.
  • Developed strategies to reduce revenue leakage.
  • Collaborated with stakeholders to verify delivery of desired quality requirements.
  • Provided management oversight and operational control of assigned programs valued at 30 cr.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Trained Program Managers on various processes to accomplish set goals and benchmarks.
  • Develop and maintain learner trust and expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Devised tools and benchmarks to improve team performance and monitor processes.
  • Launched quality assurance practices for each phase of development.

Program Manager

Great Learning
Bengaluru, Karnataka
08.2019 - 09.2021
  • Program Manager for AIML online course
  • Established team priorities, maintained schedules and monitored performance.
  • Handling learners during whole course duration
  • Marketing initiatives for driving referrals (increasing by 20%)
  • Counseling sessions for learners
  • Planning different events and meetups for learners
  • Improved success of program by making proactive adjustments to operations.
  • Resolved problems and provided solutions to learners by communicating requirements to subordinates.

Training Specialist

Amazon India
Bengaluru, Karnataka
08.2016 - 08.2019
  • Amazon Seller University (Nov 2017 - Aug 2019)
    - Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
    - Designed and facilitated online and offline training courses.
    - Created online learning videos for sellers for Seller University portal and YouTube.
    - Collected feedback from sellers and discussed on various pain points as 'Voice of Sellers' with respective stake holders.
    - Onboarding and managing various vendors for content development.
    - Managing invoices and purchase orders for various Seller University projects.
  • Category and Brand Approval Team (Aug 2016 - Nov 2017)
    - Verification of brands/sellers based on their documentation
    - Providing approval to sellers to sell products in various categories like jewelry, grocery, electronics, apparels, etc.
    - Worked on brand registry process and helped team to develop Brand Registry 2.0.
    - Developed SOPs for various category approval and brand registry processes.

Learning Consultant

Deloitte Touche Tohmatsu Limited
Hyderabad, Telangana
01.2015 - 07.2016
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Planned and monitored implementation of 50+ technology-based learning programs.
  • Developed workforce training programs to improve organizational efficiency.

Education

B.Tech - Electrical and Electronics Engineering

VIT University
Chennai
07.2011 - 05.2015

High School Diploma -

St. Joseph’s School
NTPC Kahalgaon
04.2009 - 05.2010

Skills

Team Leadership And Direction

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Interests

Public speaking

Photography

Video Editing

Badminton

Travelling

Cooking

Counseling

Reading books

Quote

Obsess about customers, not competitors.
Jeff Bezos

Timeline

Senior Program Manager

Great Learning
09.2021 - Current

Program Manager

Great Learning
08.2019 - 09.2021

Training Specialist

Amazon India
08.2016 - 08.2019

Learning Consultant

Deloitte Touche Tohmatsu Limited
01.2015 - 07.2016

B.Tech - Electrical and Electronics Engineering

VIT University
07.2011 - 05.2015

High School Diploma -

St. Joseph’s School
04.2009 - 05.2010

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Anurag SahSenior Program Manager