ANURAG SAPROO

• Chief Product and Technology Officer with expertise in VoIP, telecom, and cloud-based solutions.
• Leading innovation at Eastside, driving advanced communication technologies.
• Collaborating with global telecom operators like Airtel, BSNL, AsiaCell, and Omantel on solutions such as Virtual PBX, Virtual Receptionist, CPaaS, and SaaS.
• Strategic leadership in market research, business use case development, pricing, roadmaps, and product launches.
• Managing key projects, including:

- BSNL SmartVpbx – Cloud telephony service deployed under an operate-and-market model.
- ODOO Implementation – Internal platform supporting CPQ, Billing, and HRMS.
- Eastside 369Links – Cloud telephony service deployed in the US, India, and East Asia.
- Eastside 369Meets – UCaaS platform in testing phase.
- VOIP CRM – REST API-based CRM for managing platforms like BSNL SmartVpbx and 369Links.
- QoS Analytical Tools – CDR-based monitoring system for network performance.
- Lead & Incident Management Systems – Integrated with CTI for operational efficiency.
- SPOG (Single Pane of Glass) – Enterprise network monitoring tool.

• Established TVS Automobiles Distributorship in Bangalore, expanding to 4 flagship stores over 10 years.
• Achieved $10M+ annual revenue while optimizing operations and customer satisfaction.
• Scaled efficiently with minimal supervision and strong process control.
• Automated workflows, integrating dashboards for streamlined monitoring
  

• Led teams across continents at Motorola India Private Ltd, heading multiple VAS products.
• Drove pre-sales initiatives, including RFP responses, BOM creation, and cost analysis.
• Presented Motorola applications & services to various telecom operators.
• Onsite collaboration with Motorola teams in Ireland, UK, and Israel for technology transfers.
• Managed 100+ consultants from outsourcing partners like Tech Mahindra and Aricent.
• Oversaw key projects, including:
  - Seamless Session Server (S3) – SIP-based server enabling seamless mobility
  - Location-Based Services (LBS) – End-to-end portfolio of location-driven solutions

- TuVista Near real-time content publishing and distribution.

- Prepaid billing mediation solutions.

- RFMS (Enterprise WiFi network management).

- UMA UAS and Location Trigger Applications

• Directed CDMA & GSM infrastructure projects,

• liaising with vendors and senior management.
• Developed profitability strategies, ensuring business viability.
• Led budgeting, planning, and execution, driving cost-effective operations.
• Conducted SWOT analysis to enhance customer service strategies.
• Interfaced with government authorities for project approvals.
• Managed contracts, MoUs, and legal drafting for vendor partnerships.
  

• Led analysis & documentation of mixing unit and flow loop.Designed & programmed microcontroller interfaces for seamless integration.
• Developed a file handling module, improving data management efficiency.
• Directed system testing and A/D conversion design for enhanced performance.
• Planned transducer selection & signal conditioning, ensuring precise field device testing.
• Conducted team training sessions to boost technical proficiency and efficiency.
• Managed project logistics independently, ensuring seamless execution.
• Oversaw project phases, approving engineering changes and troubleshooting technical issues.
• Developed Emergency Management Plans, conducting periodic safety drills.
• Led acceptance testing & site handovers, ensuring quality and compliance.