Strongly focused on the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines. Driven team player with keen apt for comforting and advising individuals through difficult situations. Well-versed in emergency dispatching procedures and requirements.
Overview
4
4
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Business Development Associate
Byju's(think&learn) Pvt ltd
KANPUR NAGAR, Uttar Pradesh
01.2021 - Current
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Planned marketing initiatives and leveraged referral networks to promote business development.
Communicated with local organizations to build networks and develop leads.
Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Developed knowledge of company products and services to make suggestions according to customer needs.
Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
Business Development Trainee
Byju's(Think&learn Pvt Ltd)
KANPUR NAGAR, Uttar Pradesh
05.2020 - 01.2021
Worked for excellent client experience and retention
Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
Responsibility for managing individual operations
Ensuring client's satisfaction after the product delivery
Maintained cordial interactions with the clients and resolving their query
SENIOR RELATIONSHIP MANAGER
Religare health, Insurance
Noida, Uttar Pradesh
11.2019 - 05.2020
Handled customer store and product complaints in an effective and satisfactory way
Acquired product development training defined by territory needs by attending various local, regional, and national trade shows
Produced financial reports and records requested weekly by store managers
Made sure customers felt appreciated and encouraged their continued support
Achieved a high level of customer satisfaction by using sound judgment to issue credits and make exceptions of policies governing customer interaction
Exceeded company's projected daily target for the processing of credit card applications
Communicated with customers and retailers and reviewed status of shipped items to expedite orders.
RELATIONSHIP MANAGER
Religare Health, Insurance
06.2019 - 11.2019
Willingness to make prospecting calls and network to develop new business
Establish and maintain good working relationships with company sales representatives, service centers, underwriting, and claim representatives
Effective management of workflow
Perform other duties as assigned
Provide clients with prompt, courteous, and professional service
Maintain the accuracy of data in the agency management system