ANURAG VIJAY POL
Summary
Overall 18+ years of professional experience, with 15+ years in Banking with track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Vice President (Risk Management)
YES BANK LTD.
11.2021 - Current
- Assisting in the management of regulatory and governance reporting
- Quarterly Submission of cyber security Questionnaire, Cyber Incident and Public Facing Application and Databases on Daksh portal (RBI)
- Review and submit responses received from respective stakeholders for Ad-hoc and Advisory shared by RBI
- Reporting incidents on the Daksh portal (RBI) and tracking them with the relevant stakeholders for closures
- Documenting RBI's open observations for closures with the appropriate evidence
- Handled and was part of multiple Audits including RBI, Internal Audits
- To ensure regulatory compliance, monitor the project for timely closures that were included in RBI Audit observations
- Administering the annual calendar activity for all RBI submissions within the specified time/TAT
- Managing purchase order (PO), Cost Provisions and payments related to Risk Management with finance team
- Performing daily weekly reviews & Governance for SOC and AV Team for alerts closures
- Performing and Reviewing the Compliance for AV and Policy review for Proxy
- Performed Governance and Vendor Management, handling and resolving issues of L1, L2 & L3
- Handled multiple IS Projects like Threat Simulation, Forensic Readiness etc
- And tracked the closure for the observations of these projects
Professional Business Analyst
Kinsfolk Technology Private Limited
05.2021 - Current
- Managing Trend Micro Versions Apex One & Apex Central on premise
- Responsibilities include team managing, Installation, Configuration, Upgradation and troubleshooting of Trend Micro antivirus server application (Worked on Antivirus versions 10.0, 10.6, 11.0, 12.0, Apex One, Apex Central)
- Resolving SOC tickets
- Blocking IOC shared by SOC
- Mitigation of VA/PT points of Application and Windows
- Monitoring Trend Micro console for Threats
- Troubleshooting Apex One & Apex Central application related technical issue by with Trend Micro Support Team
- Installation of latest application patches released by TrendMicro
- Ensure all workstations & Servers are updated with latest Antivirus Virus pattern file
- Managing team of 8 members, assigning antivirus related daily task for achieving compliance
- Planning activities for increasing antivirus compliance
- Provide training to team members related to Apex One & Apex Central
- Report generation of daily & Monthly
- Knowledge of BMC remedy ticket tool
Security Solution (AV Support L2)
ITSource Technologies Ltd
04.2020 - 05.2021
- Company Overview: Vendor ITSource Technologies Ltd for DXC (on contract) for Kuoni at Thane DXC Office
- Managing Trend Micro SaaS version of Apex One, Apex Central, Deep Security & XDR (Extended detection and response) console, Cloud Base servers
- Trend Micro integrated DLP management
- Ensure all Servers & workstations are updated with latest Antivirus Virus pattern file
- Monitoring Trend Micro console for Threats
- Assign tickets to Service Desk for perform action on which Trend Micro was unable to act due to file is locked or in use by other process by windows
- Raise case with Trend Micro for product/feature related issue
- Report generation Weekly & Monthly
- Knowledge of DXC Service Automation Ticket tool
- Vendor ITSource Technologies Ltd for DXC (on contract) for Kuoni at Thane DXC Office
Security Solution (AV Support L2)
ITSource Technologies Ltd
01.2017 - 04.2020
- Company Overview: Vendor ITSource Technologies Ltd for DXC (on contract) for Bank of India project at CBD Belapur
- Responsibilities include team managing, Installation, Configuration, Upgradation and troubleshooting of Trend Micro Officescan antivirus servers (Trend Micro Antivirus versions 10.0, 10.6, 11.0, 12.0 & Apex One), Trend Micro Proxy (IWSVA (Proxy) 6.5 version) & TMCM (Control Manager 6.0 & 7.0 version) for global and internal bank infrastructure
- Mitigation of VA/PT points of Application and Windows
- Troubleshooting Officescan & IWSVA (Proxy) application related technical issue with Trend Micro Support Team
- Resolving SOC tickets
- Trend Micro integrated DLP management
- Blocking IOC shared by SOC
- Managing Proxy (IWSVA) application used for Internet access
- Managing Endpoints for above 5,500 Branch across India including Foreign & Ruler Branches
- Managing team of 10 members, assigning antivirus related daily task for achieving compliance
- Ensure all workstations & Servers are updated with latest Antivirus Virus pattern file
- Report generation of daily, Weekly & Monthly
- Planning activities for increasing antivirus compliance
- Knowledge of HP Openview & Service Manager
- Provide training to team members related to OfficeScan & Proxy
- Installation of application critical patches released by TrendMicro
- Managing TMCM 7.0 (control manager)
- Vendor ITSource Technologies Ltd for DXC (on contract) for Bank of India project at CBD Belapur
Security Solution (AV Support L1)
ITSource Technologies Ltd
03.2015 - 12.2016
- Company Overview: Vendor change from Harjai Computers PVT
- LTD to ITSource Technologies Ltd of HP (on contract) for Bank of India project at CBD Belapur
- Responsibilities include Installation, Configuration, Updating and troubleshooting of Trend Micro Officescan antivirus (Trend Micro versions 10.0, 10.6 & 11) for global and internal bank employees using HP/ Non-hp infrastructure
- Remote Support for above 4600 Branch across India and Foreign Branches
- Enable/Disable USB, CD/ DVD & Internet Access to clients on approval basis (Web base Console)
- Ensures all the end client workstations are updated with the latest AV pattern file
- Manage Trend Micro Officescan console
- Monitor all Trend Micro Officescan servers
- Resolve Virus related issues
- If Officescan servers is having any technical issue Co-Ordinate Trend Micro Support Team
- Report generation on daily basis for antivirus compliance
- Knowledge of Managing HP Openview & Service Manager
- Vendor change from Harjai Computers PVT
- LTD to ITSource Technologies Ltd of HP (on contract) for Bank of India project at CBD Belapur
Security Solution (AV Support L1)
Harjai Computers Pvt Ltd
08.2014 - 02.2015
- Working as a site engineer for HP (on contract) for the Bank of India project at CBD Belapur, Roll change from Desktop Remote Support to Antivirus Support
- Responsibilities include Installation, Configuration, Updating and troubleshooting of Trend Micro Office scan antivirus (Trend Micro 10.0, 10.6 & 11) for global and internal bank employees using HP/ Non-hp infrastructure
- Remote Support for above 4600 Branch across India and Foreign Branches
- Enable/Disable USB, CD/ DVD & Internet Access to clients on approval (Web base Console)
- Ensures all the end client workstations are updated with the latest AV pattern file
- Manage Trend Micro Officescan console
- Monitor all Trend Micro Officescan servers
- Resolve Virus related issues
- If Officescan servers is having any technical issue Co-Ordinate Trend Micro Team
- Report generation on daily basis for antivirus compliance
- Knowledge of Managing HP Openview & Service Manager
Desktop Remote Support Engineer
Harjai Computers Pvt Ltd
06.2012 - 08.2014
- Working as a site engineer for HP (on contract) for the Bank of India project at CBD Belapur
- Responsibilities include remote support for 4500 branch global and internal bank employees using HP infrastructure
- Support and resolve hardware as well as software/OS related technical issues
- Knowledge of Managing HP Openview & Service Manager
Desktop and Notebook Support Engineer
Kaizen IT Service Pvt Ltd
04.2011 - 06.2012
- Worked as a site engineer for an IBM deployment (on contract) for the Hindustan Unilever Limited project at CBD Belapur
- Responsibilities included troubleshooting hardware and software PC issues for users at the site
Desktop and Notebook Field Engineer
Precision Informatics (M) Pvt Ltd
05.2008 - 02.2011
- Worked as a field engineer at the HP Authorized Service Centre at Navi Mumbai
- Key responsibility was to provide in-home services for HP customers for PCs and Notebooks
Desktop Field Engineer
Solartech Computers
08.2006 - 11.2007
- Worked as a field engineer for a local computer agency / training institute
- Managed the infrastructure of institute and catered to customers with AMCs with the company
Education
S.S.C. -
N.N Palewala Junior College
Panvel01.2002
B.Com -
Yashwantrao Chavan Maharashtra Open University
Nasik01.2012
Skills
- Security Solution (Trend Micro)
- Proxy Solution
- CloudSEK (Cyber Threats)
- Project management
- Project coordination
- Ticketing systems
- Team leadership
- RBI Audit
Languages
English
Marathi
Hindi
Personal Information
- Date of Birth: 30/12/1982
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
- ITIL v3 Foundation e-Learning [2011]
- Vision One XDR Certified Professional Trend Micro [2024]
Achievements & Awards
- MD CEO Award for commitment to quality.
- Certificate of Appreciation for CFT challenge hosted by CloudSEK.
Timeline
Assistant Vice President (Risk Management)
YES BANK LTD.
11.2021 - Current
Professional Business Analyst
Kinsfolk Technology Private Limited
05.2021 - Current
Security Solution (AV Support L2)
ITSource Technologies Ltd
04.2020 - 05.2021
Security Solution (AV Support L2)
ITSource Technologies Ltd
01.2017 - 04.2020
Security Solution (AV Support L1)
ITSource Technologies Ltd
03.2015 - 12.2016
Security Solution (AV Support L1)
Harjai Computers Pvt Ltd
08.2014 - 02.2015
Desktop Remote Support Engineer
Harjai Computers Pvt Ltd
06.2012 - 08.2014
Desktop and Notebook Support Engineer
Kaizen IT Service Pvt Ltd
04.2011 - 06.2012
Desktop and Notebook Field Engineer
Precision Informatics (M) Pvt Ltd
05.2008 - 02.2011
Desktop Field Engineer
Solartech Computers
08.2006 - 11.2007
B.Com -
Yashwantrao Chavan Maharashtra Open University
S.S.C. -
N.N Palewala Junior College
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