Anuranjan Singh
Goa
Summary
My passion for service and building new relationships attracted me to the hotel industry. I love being a part of leading, dedicated, talented and a professional team. The key being to motivate the team to provide high levels of personalized service required to fulfill the unexpressed wishes & needs of the guests. Even under significant pressure, I possess a strong ability to perform effectively. I have excellent communication skills, which is an asset when it comes to managing a team and driving new initiatives by the company. Discipline, honesty and ethics form my core beliefs and values.
Overview
13
13
years of professional experience
Work History
Assistant Food and Beverage Manager
Taj Cidade De Goa
North Goa
2019.10 - Current
- Taking Care of all aspect of Food & Beverage operation to ensure constant flow of services through guest satisfaction and maintain the standard level of hotel
- Providing exceptional customer service to guests in a timely and efficient manner
- Ensure compliance with all health, safety and sanitation regulations
- Coordinating staff schedules and assigned tasks to ensure efficient workflow
- Developing and implementing training programs for new employees
- Assisting with menu planning and recipe development
- Monitoring food quality control procedures to ensure high standards of product
- Supervising daily operations of the restaurant including kitchen staff, servers, bartenders
- Developing effective cost-saving measures to reduce expenses without sacrificing quality or service.
Banquet Manager
Taj Cidade De Goa
Goa
2019.03 - 2023.09
- 60000 Sq
- Ft
- 1 Grand Ball Room, 8 Conference Hall, 6 Outdoor Lawns & beach venues
- Liaised with venue management to monitor logistics & timelines
- Strict control over the buyout & rental cost with effective & efficient planning & kept track on all the controllable to run the department with high profitability
- Developing effective cost-saving measures to reduce expenses without sacrificing quality or service
- Responsible for meeting rooms along with other F&B outlets
- Maintain high standard of food quality and addition through interdepartmental meetings
- Set and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction
- Handled successfully many Corporate events Like Income tax, like G20, Tata Connect, ABC, Raj Bhawan ODC for President.
Banquet Manager
Crowne Plaza Ahmedabad
Ahmedabad
2018.07 - 2019.02
- Overseeing general housekeeping, maintenance, and appearance of approx
- 8,000 sq
- Ft
- Banquet
- It includes indoor/outdoor 4 venues including 1 grand ballrooms (5,000 sq
- Ft.)
- Responsible smooth banquet operation and maintain the high standard
- Set and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction
- Conducting Events sales meeting and taking in briefing with the team
- Maintain asset and CCG inventory
- Enhanced the buffet and hi tea set up
- Set and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction
- Ensure that everyone has a complete understanding of all rules & regulations, including fire, HACCP, hygiene & safety policy
- Assisting in hiring and orientation of new joiner
- Forecasting sales, place product orders, and monitored inventory control in accordance with budget constraints.
Assistant Event Service Manager
Hyatt regency Ahmedabad
Ahmedabad
2016.12 - 2018.06
- Overseeing general housekeeping, maintenance, and appearance of approx
- 14,000 sq
- Ft
- Banquet
- It includes indoor/outdoor 6 venues including 1 grand ballrooms (8,000 sq
- Ft.)
- Managed banquet staff by scheduling, Training and coaching resulting in a cohesive & effective team
- Analysis of consumer suggestions feedback and concerns related to their hospitality requirement
- Coordinating with guest's requirements & ensuring timely revert to them
- Successfully handled many vvip government events like Sit down dinner 350pax for our honorable prime minister Mr
- Narendra Modi and 250 pax sit down for hosting Israel Prime minister at Gandhi.
Food and Beverage Executive
Hyatt Regency Ahmedabad
2015.02 - 2016.11
- Taking daily briefing of staff and discussing BEO
- Responsible smooth banquet events
- Responsible of CCG and Asset inventory
- Responsible for making Store requisition for upcoming events
- Responsible for smooth billing and Shift closing.
Food & Beverage Supervisor
Grande Mercure Goa
2014.05 - 2015.02
Food and Beverage Executive
Taj Fort Aguada
Goa
2014.01 - 2015.02
Food and Beverage Attendant
Hyatt regency Ahmedabad
Ahmedabad
2011.01 - 2014.01
Education
BSC. HMCTT -
Heritage institute of hotel & tourism
12th -
B.S.E.B
10th -
B.S.E.B
Skills
- Exceptional customer service
- Communication skills
- Team management
- Training and coaching
- Menu planning and recipe development
- Food quality control
- Cost-saving measures
- Event management
- Sales forecasting
- Inventory control
- Housekeeping and maintenance
- Hospitality requirements coordination
- Billing and shift closing
Training
THE GATEWAY HOTEL, JODHPUR (TAJ HOTEL RESORTS & PALACES), Jodhpur, 04/01/2010, 09/30/2010
Timeline
Assistant Food and Beverage Manager
Taj Cidade De Goa
2019.10 - Current
Banquet Manager
Taj Cidade De Goa
2019.03 - 2023.09
Banquet Manager
Crowne Plaza Ahmedabad
2018.07 - 2019.02
Assistant Event Service Manager
Hyatt regency Ahmedabad
2016.12 - 2018.06
Food and Beverage Executive
Hyatt Regency Ahmedabad
2015.02 - 2016.11
Food & Beverage Supervisor
Grande Mercure Goa
2014.05 - 2015.02
Food and Beverage Executive
Taj Fort Aguada
2014.01 - 2015.02
Food and Beverage Attendant
Hyatt regency Ahmedabad
2011.01 - 2014.01
BSC. HMCTT -
Heritage institute of hotel & tourism
12th -
B.S.E.B
10th -
B.S.E.B
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