Anurodh Srivastava
Vice President - Program Management & Revenue Assurance
Greater Noida
Summary
Performance-driven Vice President with 23 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Comes with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Vice President Program Management
Zettown India Pvt Ltd
Noida
11.2023 - Current
- Customer engagement & interaction through structured periodic reviews
- Manage customer relationships through deep & documented understanding of customer needs and its fulfillment.
- Deliver customer experience excellence through measured metrics.
- Expeditious resolution of real and perceived customer discontent through laid resolution processes and close coordination with relevant supplier departments i.e. Production, Quality, Purchase & Stores, finance & Accounts among others
- Collaborate with internal stake holders in installing and continually augmenting ERP processes to manage and forecast revenues.
- Lead resource planning and thereby deliver predictable fulfillment for customers and revenues for business.
- Work with Sales & Marketing teams to on board customers with minimum glitches and world class induction into businesses.
- Lead team of skilled program managers to create a world class platform for Account & Program Management
- As part of senior management team working with CEO and Board of Directors, participate in and contribute to strategic positioning of business and be responsible for significant parts of shorter-term delivery goals of business as it diversifies and grows into leadership position in its industry in record times.
- Increased sales by 10% through aggressive sales program overhaul, market campaigns, and new product launches
- Improved Gross Margins by 8% by Re Engineering Internal Processes using Lean Methodologies.
Director Of Operations
IDEMIA SYSCOM INDIA PRIVATE LIMITED
Noida
07.2022 - 11.2023
- Germinated and implemented strategic plans to optimize operational efficiency, ensuing in 20% reduction in production costs.
- Guided team of 500+ employees, providing clear direction and guidance to achieve organizational objectives and drive positive work culture.
- Streamlined supply chain processes by negotiating and managing vendor contracts, leading in 15% reduction in inventory holding costs.
- Implemented comprehensive quality control system, leading in 25% decrease in customer complaints and significant improvement in overall customer satisfaction.
- New Product & Process introduction - Project end to end.
- Presales support – requirement gathering to solution provisioning.
- Link between management and operations team for all escalations.
- Established project baselines; indulged in project planning, effort, design, scope, estimation, resource coordination and delivery, as per specified timeframes and implementing project plans within preset budgets and deadlines.
- Managed Complete portfolio of projects including budgeting, vendor selection, planning and execution.
AGM Operations
IDEMIA SYSCOM INDIA PRIVATE LIMITED
Noida
10.2009 - 06.2022
- Working with team of 200 employees, overseeing daily operations and ensuring efficient workflow for high-volume manufacturing facility
- Implemented strategic initiatives to optimize production processes, resulting in 15% increase in productivity and reduction in overall costs
- Evolved and implemented comprehensive safety programs, resulting in 30% decrease in workplace accidents and significant improvement in employee morale
- Collaborated with cross-functional teams to streamline supply chain management, resulting in 20% decrease in lead time and improved customer satisfaction.
Quality Assurance Manager
MOSERBAER INDIA PRIVATE LIMITED
Greater Noida
07.2001 - 09.2009
- Developed and implemented quality assurance processes and procedures, resulting in 30% reduction in product defects and customer complaints.
- Led team of quality assurance technicians, providing coaching and training to improve performance and enhance product quality.
- Conducted thorough audits and inspections of manufacturing processes, ensuring compliance with industry standards and regulatory requirements.
- Collaborated with cross-functional teams to identify opportunities for process improvement, resulting in cost savings of 100,000 annually.
Education
Electronics & Telecommunication - undefined
B.N. College of Engineering
Maharashtra, India 07.1997 - 05.2001
Skills
Revenue Assuranceundefined
Timeline
Vice President Program Management
Zettown India Pvt Ltd
11.2023 - Current
Director Of Operations
IDEMIA SYSCOM INDIA PRIVATE LIMITED
07.2022 - 11.2023
AGM Operations
IDEMIA SYSCOM INDIA PRIVATE LIMITED
10.2009 - 06.2022
Quality Assurance Manager
MOSERBAER INDIA PRIVATE LIMITED
07.2001 - 09.2009
Electronics & Telecommunication - undefined
B.N. College of Engineering
07.1997 - 05.2001
Personal Information
- Date of Birth: 04/04/1980
- Nationality: Indian
Personal Information
- Date of Birth: 04/04/1980
- Nationality: Indian
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