Preeti Singh Chandel
Hyderabad
Summary
Dynamic Customer Service Executive with a proven track record at TechnoTask Business Solutions, recognized for exceptional service and effective communication. Skilled in CRM software and regulatory compliance, I excel in fostering customer relationships and collaborating with teams to achieve operational goals. Committed to delivering outstanding results and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
CSE (Customer Service Executive) - Operation department
TechnoTask Business Solutions Ind Pvt Ltd
Bhopal
12.2022 - 12.2024
- Provided excellent customer service to clients by responding to inquiries, resolving complaints and processing orders.
- Maintained accurate records of all customer interactions including complaints and inquiries.
- Ensured compliance with company policies, procedures and regulatory requirements related to service delivery.
- Completed day-to-day duties accurately and efficiently.
Business Associate - Operations
Altruist Customer Management India Pvt. Ltd.
Bhopal
01.2018 - 01.2021
- Responded promptly to customer inquiries and complaints.
- Developed and maintained customer relations by providing prompt, courteous service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Education
PGDEM - Environment Management
EPCO Institute of Environmental Studies
Bhopal, M.P06-2017
B. E. - Mechanical Engineering
NRI Institute of Information Science & Technology
Bhopal, M.P03-2014
12th - Mathematics
Madhya Pradesh Board
05-2008
10th -
Madhya Pradesh Board
05-2006
Skills
- CRM software
- Customer service
- Regulatory compliance
- Effective communication
- Teamwork
- MS office
- Positive attitude
Languages
- English
- Hindi
Projects
PG Diploma in Environment Management - A study on Hydrodynamics of a river ecosystem with reference to its water quality especially on physical & chemical parameters of BandraBhan confluence near Narmadapuram.
UG degree - Tire Pressure Monitoring System.
Primary Assets
- Good Communication Skills
- Positive Approach towards task
- Highly motivated to work
- Managing People and Events
- Organizational Skills
- Love to learn new things
- Flexible
- Ability to work in a team
- Pleasing personality and optimistic attitude
Personal Information
- Hobbies: Cooking, Dancing
- Father's Name: Mr. Lalji Chandel
- Date of Birth: 09/12/90
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Disclaimer
I declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the particulars.
Timeline
CSE (Customer Service Executive) - Operation department
TechnoTask Business Solutions Ind Pvt Ltd
12.2022 - 12.2024
Business Associate - Operations
Altruist Customer Management India Pvt. Ltd.
01.2018 - 01.2021
PGDEM - Environment Management
EPCO Institute of Environmental Studies
B. E. - Mechanical Engineering
NRI Institute of Information Science & Technology
12th - Mathematics
Madhya Pradesh Board
10th -
Madhya Pradesh Board