Anusha A

JOB Description :

• Checking Underwriting process.
• Auto Loan.
• Loan Against credit card given.
• LAP document KYC checking .
• Limit Enhancement process.
• Checking defaulter process (If customer defaulter).
• Quality checking wherever credit cards approved pan India.
• CIBIL tracking validation (If customer profile good or bad)
• Risk concurrence validation
• Checking and controlling to avoid unfavorable company lists to prevent further losses to the bank.
• Customer mailing address checking and mobile pertains to customer.
• Quality Checking the customer ‘s details such as personal details, Occupation details, Accounts details., etc. From the Application Which are captured from the data entry team.
• Triggering communication for customers respective to the status/requirements of their card.
• Initiate Re-dedupe for Name, DOB, PAN Number, etc., Which are wrongly captured from the data entry team.
• Screening the application
• Check segmentation, Product code, promo code.
• Validation KYC & CBDT Documents

Classification :

• Check dedupe which consists of cross check match, negbase match, CIBIL match. Signature match.
• Go through the CPV comments.
• Verify income documents if open market customers.
• Check the deviations and mail approvals.
• Curable & reprocess are done for decline application based on customers declaration preparing MIS data weekly basic.

• Communicated effectively with customers to explain account statuses and resolve disputes
• Negotiated payment arrangements with customers that reduced overdue accounts receivable by X%
• Wrote effective and persuasive collection letters to motivate customers to make payments