Summary
Overview
Work History
Education
Skills
About Paypal
Roles and responsibilities
Personal Information
Disclaimer
Timeline
Generic

Anusha C

Bangalore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to build a career in an organization which would help me to replenish and enrich my skills as a mentor and In turn directly contribute to the growth of the organization.

Overview

8
8
years of professional experience
4
4
Languages

Work History

Dispute and Fraud Investigation Analyst

PayPal India Pvt.ltd
1 2020 - Current

Senior CSA

FIRSTSOURCE solutions
11.2018 - 09.2019

Digital Interaction Specialist

24/7 Ltd
09.2017 - 04.2018

Customer Support Associate

First Source Solutions
06.2016 - 08.2017

Education

B.Sc (MBC) -

DR.AER Degree And PG College
Tirupathi, AP

Intermediate - undefined

Sri Chaitanya Mahila Junior Kalasala

SSC - undefined

APSWR Centre of excellence

Skills

  • Microsoft Word

  • Microsoft Excel

  • Outlook

  • Microsoft Office

About Paypal

PayPal Holdings, Inc. Is an American company operating a worldwide online payments system. Online money transfers serve as electronic alternatives to traditional paper methods like checks and money orders

Roles and responsibilities

  • Detects patterns of fraud behavior through proactive Investigation of current transaction and activity data with both Digital and Physical Goods.
  • AML & KYC specialist, CDD and EDD.
  • Good process knowledge on Sanctions and Compliance procedures.
  • Great Knowledge on preventing financial crime, transaction analyst, OFAC regulations of USA, AU & UK, Dispute & Claims.
  • Proactively guide and address customer questions regarding but not limited to; PayPal Products, Resolution Center, Purchase Protection, Seller Protection, Claims Management Processes, Chargebacks, Policy, Procedures and complete Issue Resolution.
  • Champion the customer's issues and work on their behalf to achieve resolution to queries real time using customer information, appropriate technology and the appropriate policies/procedures.
  • Adhere to guidelines for account confidentiality and maintain the privacy and security of all PayPal customers.


Personal Information

  • Father's Name: C Vijayasekar
  • Date of Birth: 06/14/94
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried

Disclaimer

I hereby declare that all the details given above are true to the best of my knowledge and belief.

Timeline

Senior CSA

FIRSTSOURCE solutions
11.2018 - 09.2019

Digital Interaction Specialist

24/7 Ltd
09.2017 - 04.2018

Customer Support Associate

First Source Solutions
06.2016 - 08.2017

Dispute and Fraud Investigation Analyst

PayPal India Pvt.ltd
1 2020 - Current

B.Sc (MBC) -

DR.AER Degree And PG College

Intermediate - undefined

Sri Chaitanya Mahila Junior Kalasala

SSC - undefined

APSWR Centre of excellence
Anusha C