Customer Care Representative
Madhav Vacation Private Limited
Vasai
08.2025 - 11.2025
- Delivered prompt, friendly, and knowledgeable responses to inquiries and service complaints, enhancing customer satisfaction.
- Provided accurate, valid, and complete information to customers.
- Guided customers through inquiries about vacation packages and services, ensuring informed decision-making.
- Provided detailed information about travel destinations and itineraries.
- Managed booking processes to ensure smooth customer experiences.
- Teamed with colleagues to enhance service quality and streamline processes, contributing to overall operational efficiency.
- Utilized customer feedback to refine service delivery and boost satisfaction levels.