Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES
LANGUAGES
Timeline
Generic
Anusha Kapoor

Anusha Kapoor

Bengaluru

Summary

Certified Professional Scrum Master (PSM I) with a 92.5% score, bringing over 4 years of experience in Agile project management, Scrum facilitation, and software quality assurance. Skilled in coaching Agile teams, eliminating blockers, optimizing sprint execution, and driving continuous improvement for high-performing teams, and successful project outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

<ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul>

Mahindra Last Mile Mobility Ltd.
03.2021 - Current
  • Facilitated Agile ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.
  • Fostered a collaborative and self-organizing team environment by facilitating problem-solving and decision-making discussions.
  • Proactively identified and resolved impediments to maintain sprint flow, and maximize team efficiency.
  • Managed product backlog refinement, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.
  • Monitored and reported Agile metrics such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.
  • Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.
  • Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a 50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.
  • Mentored beginners on Agile best practices, contributing to a high-performing team culture.
  • Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and delivered quality software to customers.
  • Handled customer-reported issues related to live applications, ensuring prompt resolution, and minimizing downtime.
  • Requirement gathering, documentation, communication, team building, quality control.

Education

B. Tech - Computer Science

<ul> <li>92.4%</li> </ul>
05-2020

High School Diploma -

Shri Guru Tegh Bahadur Academy
Ratlam, M.P.
05-2016

Skills

  • Problem-solving abilities
  • Release Management
  • Microsoft Office Tools – Excel, PowerPoint, Word
  • SDLC, STLC
  • SQL
  • JAVA Concepts
  • Problem-solving abilities
  • Release Management
  • Microsoft Office Tools – Excel, PowerPoint, Word
  • SDLC, STLC
  • SQL
  • JAVA Concepts

Certification

  • Professional Scrum Master I (PSM I) – Scrum.org | Score: 92.5%
  • Women Mentorship Program – focused on leadership and empowering women in the workplace

CORE COMPETENCIES

  • Product management
  • Agile coaching
  • Collaboration and stakeholder management
  • Problem solving
  • Agile metrics and reporting
  • Communication

LANGUAGES

  • English
  • Hindi

Timeline

<ul> <li>Facilitated <strong>Agile ceremonies</strong> (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) to ensure seamless collaboration, and drive continuous improvement.</li> <li>Fostered a collaborative and <strong>self-organizing team</strong> environment by facilitating problem-solving and decision-making discussions.</li> <li>Proactively identified and <strong>resolved impediments</strong> to maintain sprint flow, and <strong>maximize team efficiency</strong>.</li> <li>Managed <strong>product backlog refinement</strong>, working closely with Product Owners and stakeholders to ensure prioritized and well-defined user stories.</li> <li>Monitored and reported <strong>Agile metrics</strong> such as velocity, burndown charts, and cycle time to assess team performance and drive process enhancements.</li> <li>Owned release management, coordinating between developers, testers, and business stakeholders to ensure timely, high-quality deliveries.</li> <li>Worked closely with cross-functional teams to resolve dependencies and ensure timely releases, resulting in a <strong>50% increase in positive stakeholder feedback, and a 20% reduction in customer complaints.</strong></li> <li>Mentored beginners on Agile best practices, contributing to a high-performing team culture.</li> <li>Performed functional, UI, regression, smoke, performance, load, security, compatibility, and usability testing, and <strong>delivered quality software</strong> to customers.</li> <li>Handled customer-reported issues related to live applications, ensuring prompt resolution, and <strong>minimizing downtime</strong>.</li> <li>Requirement gathering, documentation, communication, team building, quality control.</li> </ul>

Mahindra Last Mile Mobility Ltd.
03.2021 - Current

B. Tech - Computer Science

<ul> <li>92.4%</li> </ul>

High School Diploma -

Shri Guru Tegh Bahadur Academy
Anusha Kapoor