Anusha Krishnan

• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Handled confidential and sensitive information with discretion and tact.
• Developed and maintained automated alert systems for important deadlines.
• Supported business and hospitality needs of corporate partners and staff during meetings and company events.
• Took notes and dictation at meetings.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Provide assistance to executives on planning official travel, booking flights, hotels, Cab, and access to executives in other location
• Also, managed client visit with related to executives projects
• Coordinating town hall along with HR
• Managing HR team with hiring request and team for daily updates
• Managing VPs scheduling using O365 calendar
• Prioritizing meeting of executives efficiently
• Also, sometimes, assist executives with presentation, excel related works
• Most important task is to submit expenses incurred by executives on travel and tool used in ESA/SAP CONCUR
• Also, assisted executives for MOMs by being with them on call with teams and help them to get assigned task/reports/to do from team.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.

• As Executive assistant, main role is to assist Chief People Officer/Chief Technology Officer/Chief Delivery Officer of organization
• Provide assistance to executives on planning official travel, booking flights, hotels, Cab, and access to executives in other location
• Also, managed client visit with related to executives projects
• Coordinating town hall along with HR
• Managing HR team with hiring request and team for daily updates
• Managing VPs scheduling using O365 calendar
• Prioritizing meeting of executives efficiently
• Also, sometimes, assist executives with presentation, excel related works
• Most important task is to submit expenses incurred by executives on travel and tool used in ESA/SAP CONCUR
• Also, assisted executives for MOMs by being with them on call with teams and help them to get assigned task/reports/to do from team.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.

• Main role is to assist VPs, SVPs of organization
• Provide assistance to executives on planning official travel, booking flights, hotels, Cab, and access to executives in other location
• Also, managed client visit with related to executives projects
• Coordinating town hall along with HR
• Managing VPs scheduling using O365 calendar
• Prioritizing meeting of executives efficiently
• Also, sometimes, assist executives with presentation, excel related works
• Most important task is to submit expenses incurred by executives on travel and tool used in ESA/SAP CONCUR
• As workaround, since fluency in English is good, assisted HR team in screening candidates and scheduling interview with technical panel
• Also, taken care of BGV (Background verification) of candidates who are joining in to organization
• Enterprise Impact:
• Recognized as good performer and trained team with expense related to COVID 19
• Assisted team in maintaining tracker of expense submission
• Got appreciated by SVP for organizing visit from NA to India without any hassles.
• Processed travel expenses and reimbursements for executive team and senior management group
• Organized and coordinated conferences and monthly meetings
• Used advanced software to prepare documents, reports, and presentations
• Developed and maintained automated alert systems for important deadlines
• Screened calls and emails and responded accordingly to support executive correspondence
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
• Coordinated events and worked on ad hoc projects
• Took notes and dictation at meetings

As Executive assistant, main role is to assist the VPs, SVPs of the organization. Provide assistance to the executives on planning official travel, booking flights, hotels, Cab, and the access to the executives in the other location. Also, managed the client visit with related to the executives projects. Coordinating the town hall along with the HR. Managing the VPs scheduling using O365 calendar. Prioritizing the meeting of the executives efficiently. Also, sometimes, assist the executives with presentation, excel related works. The most important task is to submit the expenses incurred by the executives on the travel and tool used in ESA/SAP CONCUR.

As a workaround, since the fluency in English is good, assisted the HR team in screening the candidates and scheduling the interview with the technical panel. Also, taken care of BGV (Background verification) of the candidates who are joining in to the organization.

• Worked varied hours to meet seasonal and business needs.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Identity Access Management (Access provisioning/de-provisioning/modification)
• Key Profile:
• Provisioning access to the users for the account /domain
• Creating AD groups, security groups, adding permission to the user profile, creating distribution list
• Maintaining the user’s profile and completing the request/modification requested by the client.
• To facilitate this, Request tool such as ACTIVE DIRECTORY and client web based tool is used
• A ticketing application Remedy is also used to keep track of all the efforts by the term of Work Order and Incidents
• Enterprise Impact:
• Recognized as top performer in term of SLA
• Recognized by the organization and provided a 5 member team to lead., Seat management (PAN India)
• Key Profile:
• Key role here is to manage the seats in the company all over India for the organisation
• Also, managing the employee migration from building to the other, which involves lot of manual work as well
• Also, provisioning the access to the login once the user are in their seat
• Managed to pull all the reports which are related to seating, instances, report related to overall seat available in India, temporary seats tagged to virtual/bench associates, etc
• Tools used is internal tool which is GSMS/My workplace
• Also internal people soft management tool for SO related work
• Approving the SO is also part of the process
• Enterprise Impact:
• Recognized a good performer and got promoted
• Got internal movement to work as EA for the VPs of the organization by the fluency in English
• Academics

• As Service Desk analyst, will assist employees in queries related to Outlook, Lotus Notes and other basic tools that are used by employees and also provided support in providing access to application
• To record those information and monitor severity incidents Remedy tool has been used
• Ticketing application is also used to keep track of all efforts put forth in nullifying threat
• Enterprise Impact:
• Acknowledged as top performer by client for maintaining SLAs, provide support to users over phone with application related issues and also provide access /Revoke /Modify access to employees to run business operations
• To facilitate this, Request tool such as ACTIVE DIRECTORY,DRA,SMART ,SAP is used
• Ticketing application ServiceNow is also used to keep track of all efforts put forth in nullifying threat
• Enterprise Impact:
• Acknowledged as top performer by client for maintaining SLAs for month of July 2014
• Recognized by organization and got promoted as Senior Systems Executive
• Appreciated by Client and internally moved to Access Management team by month of November 2014

• As Service Desk analyst, provide support to users over phone with application related issues and also provide access /Revoke /Modify access to employees to run business operations. To facilitate this, Request tool such as ACTIVE DIRECTORY,DRA,SMART ,SAP is used. Ticketing application Service NOW is also used to keep track of all efforts put forth in nullifying threat. Managed over 70 customer calls per day.

• As Service Desk analyst, will assist employees in queries related to Outlook, Lotus Notes and other basic tools that are used by employees and also provided support in providing access to application. To record those information and monitor severity incidents Remedy tool has been used. Ticketing application is also used to keep track of all efforts put forth in nullifying threat. Managed to take 55 calls per day as average.