Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Open To Work

Anusha Maheshwari

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Maintenance Renewal Specialist Sales Order Operations Specialist Senior Sales Operations Associate Sales Operations AssociateCRM Research Analyst

Work Type

Full Time

Location Preference

HybridRemoteOn-Site
Location: Hyderabad, TG
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Company CultureFlexible work hoursHealthcare benefitsWork-life balancePersonal development programsCareer advancement

Summary

Dynamic Maintenance Renewal Specialist with proven expertise in customer relationship management at C1. Skilled in CRM software utilization and renewal processing, I excel in enhancing client satisfaction and retention. My attention to detail and proactive communication have streamlined operations, ensuring timely renewals and fostering strong client relationships.

Overview

2
2
years of post-secondary education
7
7
years of professional experience

Work History

Maintenance Renewal Specialist

C1
Hyderabad
03.2025 - Current
  • Managed customer account renewals and ensured timely processing.
  • Collaborated with sales teams to address client inquiries and concerns.
  • Utilized CRM software to track renewal statuses and client interactions.
  • Reviewed contracts for accuracy and compliance with company policies.
  • Assisted clients in understanding renewal options and benefits available.
  • Coordinated communication between departments to streamline renewal processes.
  • Maintained accurate records of customer renewals and payments.
  • Responded promptly to customer inquiries regarding their renewal status or any other related issues.
  • Verified renewal documentation provided by vendors to ensure accurate renewal documentation for clients.
  • Helped clients in timely renewal of maintenance/software subscriptions.

Sales Order Operations Specialist

C1
Hyderabad
12.2023 - 02.2025
  • Managed daily operations and ensured smooth workflow across departments.
  • Coordinated internal communications to enhance teamwork and project alignment.
  • Developed training materials for new staff on operational procedures.
  • Resolved disputes between customers and vendors by providing clear explanations of terms and conditions.
  • Subscriptions order management including Pre-sales documents verification, order booking, addressing inter-departmental queries, post-sales order tracking and handling post-sales queries.
  • Ensured smooth flow of orders within CRM tools.

Senior Sales Operations Associate

Factset Pvt systems
Hyderabad
04.2023 - 11.2023
  • Managed sales data entry into CRM systems for accurate record-keeping.
  • Coordinated communication between sales teams and other departments for smooth operations.
  • Assisted in preparing sales reports and presentations for internal meetings.
  • Processed daily client requests for access to workstation terminals and products.
  • Daily audit of orders to maintain process accuracy.

Sales Operations Associate

Factset Pvt systems
Hyderabad
09.2021 - 03.2023
  • Coordinated sales data analysis to support business decisions and strategy development.
  • Assisted in managing CRM system to ensure accurate sales tracking and reporting.
  • Developed training materials for new team members on sales processes and tools.
  • Day to day order entries and management of organisation’s sales orders.

CRM Research Analyst

Factset Pvt Systems
Hyderabad
12.2019 - 08.2021
  • Collaborated with teams to compile comprehensive research reports.
  • Conducted qualitative and quantitative research for client projects.
  • Utilized advanced data visualization tools for presenting findings.

Education

MBA - Finance And Marketing

St Pious X Degree And PG College
Hyderabad
07.2017 - 08.2019

Skills

  • Customer relationship management
  • CRM software utilization
  • Renewal processing
  • Order management
  • Attention to detail
  • Relationship management
  • Client satisfaction focus
  • Customer retention expertise

Accomplishments

  • C1 Quarterly Elevate Award March 2026 Edition for excellence and dedication.
  • C1 Global Sales Operations Award June 2025 Edition for exceptional performance.
  • Factset Global Sales Support Award FY 2023 for outstanding performance.
  • Factset’s Blue Ribbon Award FY 2021 and 2022 for incredible performance.

Timeline

Maintenance Renewal Specialist

C1
03.2025 - Current

Sales Order Operations Specialist

C1
12.2023 - 02.2025

Senior Sales Operations Associate

Factset Pvt systems
04.2023 - 11.2023

Sales Operations Associate

Factset Pvt systems
09.2021 - 03.2023

CRM Research Analyst

Factset Pvt Systems
12.2019 - 08.2021

MBA - Finance And Marketing

St Pious X Degree And PG College
07.2017 - 08.2019

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Anusha Maheshwari