Anusha R
Senior Obseravability Engineer
Hyderabad,TS
Summary
Technical Consultant with 11 years of experience in Observability and Enterprise Monitoring Solutions. Have experience in planning, designing, installing, and configuring IT Infrastructure, Maintenance of IT Infrastructure, Operations, and Enterprise Monitoring Tools Management. A strong people-centric leader with positivity and passion to deliver results.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Senior Obseravability Engineer
NTT Managed Services India Private Limited
07.2024 - Current
- Led observability initiatives while guiding a seven-member engineering team, providing technical leadership in monitoring architecture, workload planning, and best-practice implementation.
- Engineered scalable monitoring solutions in LogicMonitor, including advanced alert rules, data sources, and dashboards for servers, applications, cloud services, and network infrastructure.
- Directing a full end-to-end migration of LogicMonitor from one instance to another, covering architectural design, collector deployment, alert/datasource alignment, and dashboard recreation.
- Enabled proactive incident detection by tuning alert thresholds, identifying performance anomalies, and collaborating with platform and infrastructure teams to accelerate incident resolution.
- Built business-focused and engineering-driven dashboards to deliver real-time health insights, application performance metrics, and historical trends for capacity and reliability planning.
- Managed access controls, user roles, and configuration governance to maintain secure and compliant observability operations.
- Applied forecasting and trend-analysis capabilities to support capacity planning, preventing resource saturation, and ensuring reliability across hybrid and multi-cloud environments.
Senior Associate
Cognizant
11.2019 - 07.2024
- Led the design and implementation of SolarWinds Hybrid Cloud Observability solutions for monitoring and managing complex IT environments.
- Collaborated with stakeholders to gather requirements, define solution architectures, and develop implementation plans.
- Defined SolarWinds topology for large deployments (multiple polling engines, web servers, distributed architectures).
- Designed resiliency solutions for the SolarWinds server (FoE, HA, clusters, active-active), and SQL server (SQL clustering, Always On availability groups, database mirroring).
- Conducted assessments and performance-tuning activities to optimize SolarWinds deployments for maximum efficiency.
- Provided technical leadership and guidance to project teams, ensuring successful project delivery within scope and timeline.
- Worked closely with customers to understand their business needs, and align technical solutions accordingly.
- Developed custom scripts and integrations to extend the functionality of SolarWinds products, and integrate with other systems.
- Gained integration experience with ITSM tools like ServiceNow ITSM and BMC Remedy.
Senior Project Engineer
Wipro Limited
07.2014 - 11.2019
- Acted as the Implementation Engineer for SolarWinds suite of products like NPM, NTA, IPAM, NCM, VNQM, DPA, SAM.
- Handled escalations related to service delivery operations and new implementation requirements from customers, which require overhaul in monitoring like new datacenter onboarding, alert optimization, short term alert configuration changes, integration with other tools etc.
- Customised Network Maps and device grouping.
- Created views and dashboards in Orion with experience in customizing the pages and views in Orion.
- Created chart reports, custom reports and sql/swql based reports in Orion.
- Handled automation aspects using custom properties in Orion.
- Intensively worked on syslog's and traps and worked to integrate storage solutions using traps and recording syslog's from devices.
- Gained experience in handling custom requirements using alerting, custom properties and groups features in orion.
- Managed policies and jobs in NCM for backups and conflicts in configuration using baseline.
- Managed process, service, events, URL monitor, https monitor, appinsight for sql and appinsight for monitoring of SQL server and IIS in SAM.
- Created various shell scripts, PowerShell scripts for custom monitoring requirement in SAM.
- Created custom pollers for monitoring in Linux and network devices using oid and mibs in NPM.
- Created application performance metrics for evaluation and reporting using NTA.
- Developed in-house windows, web applications and automation solutions based on the customer and domain needs.
- Performed periodic reviews of code security & code maintenance.
- Integrated Vrops, Spectrum, and CA Nimsoft monitoring tools with Event correlation Engine for alerting.
- Integrated Event correlation Engine for ticketing with BMC Remedy, HPSM, USD etc.
- Designed and developed automation solutions to enable L0 & L1 tasks with zero human intervention.
- Developed Integration solutions of various EMS & ITSM tools with the Wipro in-house solutions to ensure seamless integrated solution.
Education
M.TECH (I.T) -
Vellore Institute of Technology
Velur09.2018
Bachelor of Science - undefined
Nandha Engineering College
Erode04.2014
Skills
Solarwinds
Timeline
Senior Obseravability Engineer
NTT Managed Services India Private Limited
07.2024 - Current
Senior Associate
Cognizant
11.2019 - 07.2024
Senior Project Engineer
Wipro Limited
07.2014 - 11.2019
Bachelor of Science - undefined
Nandha Engineering College
M.TECH (I.T) -
Vellore Institute of Technology