ANUSHA S
Bengaluru
Summary
Enthusiastic Insides Sales Executive with a distinguished dedication to training a fantastic team and both meeting and exceeding sales goals. Methodical with long-term budgeting and motivating employees to maximize profits and minimize the time to close sales. Committed to collaborating with various departments to ensure marketing success.
Overview
4
4
years of professional experience
Work History
Inside Sales Executive
Phonepe Private Limited ( Third Party Pay roll - Netambit )
Banglore
11.2023 - Current
- Maintain a healthy pipeline by identifying potential merchants(Online Websites)
- Keep an eye on various competition solutions/products being offered.
- Escalate effectively and immediately when faced with internal blockers.
- Work cross-functionally to ensure merchant service and improve sell-side opportunities.
- Raised ticket for integrating the Phonepe Payment Gateway ( Shopify , Woo commerce
- Researched new markets to identify opportunities for growth.
- Coordinated with product development teams to inform them of market needs and potential product improvements.
- Tools - Salesforce, Avaya for Calling, Phonepe Dashboard.
Key Account Manager
Vyapar Billing Systems
Banglore
01.2023 - 08.2023
- Need to onboard new channel partners/distributors.
- Need to follow the SOP while onboarding the partners.
- Need to guide the partner about the partner program, along with the product.
- Motivate the partners to do acquisitions and also be responsible for the partners' commission.
Backend Operations Associate
Phablecare
Banglore
06.2022 - 11.2022
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Maintained up-to-date records of all patients and scheduled meetings with their therapists and doctors.
- Collecting the feedback from all the existing patients and approaching them to renew the program.
Accounts Process Executive(Customer Support)
Greet Technologies Private Limited
Banglore
08.2020 - 04.2022
- Provide product and technical support to the Tally users.
- Handled complaints, provided appropriate solutions for customers, and followed up to resolve any issues to better the customers' experience.
- To achieve the CSAT and maintain the good quality score.
- Being patience through out the call and provide the right solution in the minimal time without hampering the Average talk time (ATT)
- Monitored customer feedback to ensure customer satisfaction with services provided.
- Created detailed reports to track progress, analyze results, and identify issues with existing processes.
Education
MBA - Finance & HRM
Jain University, Bangalore
Banglore01.2022
BCA - Computers
Seshadripuram First Grade College, Bangalore
Banglore01.2019
12th - English
CBSE
01.2016
Skills
- Operations
- Flexibility and adaptability
- Account Management
- Cross-Functional Collaboration
- Team Management
- Customer Relationship Management CRM
- Distribution Management Account Management
Languages
- English
- Hindi
- Kannada
Timeline
Inside Sales Executive
Phonepe Private Limited ( Third Party Pay roll - Netambit )
11.2023 - Current
Key Account Manager
Vyapar Billing Systems
01.2023 - 08.2023
Backend Operations Associate
Phablecare
06.2022 - 11.2022
Accounts Process Executive(Customer Support)
Greet Technologies Private Limited
08.2020 - 04.2022
MBA - Finance & HRM
Jain University, Bangalore
BCA - Computers
Seshadripuram First Grade College, Bangalore
12th - English
CBSE
Similar Profiles
Sumit UpadhyaySumit Upadhyay
QA Lead at Max Life Insurance Pay Roll Company (SEQUELONE SOLUTIONS PRIVATE LIMITED)QA Lead at Max Life Insurance Pay Roll Company (SEQUELONE SOLUTIONS PRIVATE LIMITED)
Mahavirsinh Ajaysinh JadejaMahavirsinh Ajaysinh Jadeja
Executive - Accounts at Indian Institute of Management Ahmedabad (3RD Party Pay Roll)Executive - Accounts at Indian Institute of Management Ahmedabad (3RD Party Pay Roll)
Shankar Ekanath MalkarShankar Ekanath Malkar
Office Assistant at Sate Bank Of India ( On Third Party Pay Roll)Office Assistant at Sate Bank Of India ( On Third Party Pay Roll)