Raghu N
Bangalore
Summary
Retail Sales Executive with extensive experience at LG Electronics India Pvt Ltd and Pure It. Proven ability in premium product sales, customer relations, and visual merchandising. Expertise in staff training, store layout optimization, and CRM software utilization to enhance customer engagement and drive revenue. Strong skills in sales forecasting, stock control, and supply chain management, committed to achieving sales targets through strategic planning and data analysis.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Executive
LG electronics india pvt ltd
06.2014
- Trained new staff members on sales procedures, product knowledge, and customer service excellence.
- Collaborated with team members to achieve sales targets and contribute to store's overall success.
- Delivered exceptional customer service by actively listening to needs and recommending suitable products.
- Conducted daily sales analysis to identify trends, forecast demand, and adjust sales strategies accordingly.
- Optimised store layout and product placement based on sales performance data to maximise revenue.
- Utilised CRM software to manage customer interactions and follow up on sales opportunities.
- Identified in-store merchandising opportunities, heightening product visibility and brand engagement.
- Communicated regularly with product stockists, ensuring ample supplies to meet customer demand.
SEC
Samsung India Electronics Pvt Ltd
01.2026 - Current
- Dedicated to ongoing learning and focused on continual enhancement.
- Demonstrated capacity to swiftly acquire knowledge and adjust to new environments.
- Excel in independent and collaborative team environments
- Exhibited respect, friendliness, and readiness to assist in various situations.
- Demonstrates exceptional verbal and written communication skills.
- Led team in group projects, delegating tasks and delivering constructive feedback.
- Operated flexible hours across night, weekend, and holiday shifts.
- Acquired comprehensive expertise in data entry, analysis, and reporting.
Dipartment Manager
LG Electronics India Pvt Ltd
2017 - 2019
- Crafted detailed plans derived from overarching guidance and direction.
- Utilized industry knowledge, customer service acumen, and analytical mindset to resolve customer issues and foster loyalty.
- Directed senior-level staff operating in marketing and sales roles.
- Developed, executed, and assessed system life cycle methodology to ensure production of high-quality systems aligned with customer expectations.
- Managed opening and closing of location, supervising shift changes to maintain successful operational strategies and optimize business outcomes.
- Cut waste and advanced revenue development strategies to ensure departmental alignment with sales and profit goals.
- Instructed personnel on equipment maintenance and mandated involvement in exercises aimed at enhancing essential skills.
- Defined performance objectives for employees and offered insights on approaches to meet those targets.
- Displayed professionalism by maintaining calmness in interactions with dissatisfied or irate customers.
- Enhanced staffing efficiency in busy periods by developing comprehensive employee schedules and tracking absences.
Retail Sales Executive
Pure it
03.2012 - 05.2013
- Collaborated effectively with stockists to implement profitable, successful promotional activity.
Education
Bachelor of Arts -
Kuvempu university
Hosadurga01.2011
Skills
Specialised in premium product sales and customer relations
Safety regulations compliance
Visual merchandising
Solutions sales
Store layout design
Stress tolerance
Commercial awareness
Stock control procedures
Supply chain management
Sales forecasting
Digital marketing
Basic accounting
Customer Service
Brand visibility growth
Retail software proficiency
Customer engagement
Data interpretation
Product display development
Field sales retail
Time management
Proficient in computer literacy
Product expertise
Premium product sales
Retail field sales
KPI monitoring
Leadership excellence
Retailer standards and quality checks
Risk assessment
Revenue growth strategies
Hobby and interests
Listen music
Traveling
Playing games
Reading books
Languages
Kannada
Native Speaker
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Telugu
Upper intermediate
B2
Tamil
Upper intermediate (B2)
Timeline
SEC
Samsung India Electronics Pvt Ltd
01.2026 - Current
Retail Sales Executive
LG electronics india pvt ltd
06.2014
Retail Sales Executive
Pure it
03.2012 - 05.2013
Bachelor of Arts -
Kuvempu university
Dipartment Manager
LG Electronics India Pvt Ltd
2017 - 2019