Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
VISA STATUS
PASSPORT NO.
Timeline
Generic
ANUSHA  SHANMUGAM

ANUSHA SHANMUGAM

Summary

I have consistently delivered top-tier quality assurance, ensuring seamless user experiences through thorough testing and strategic problem-solving. I played a key role in enhancing product performance, reducing bugs by 40%, and streamlining the release cycle. My drive stems from a passion for creating flawless software, and my expertise in automation, manual testing, and test planning has made a significant impact on project success. I'm highly skilled in test management tools, scripting, and collaborating with cross-functional teams to deliver exceptional results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Analyst

BRITISH TELECOM
CHENNAI
08.2020 - Current

Using Selenium-Java, I developed five powerful bots that streamline data consolidation, transforming multiple reports into a single, user-friendly dashboard status report. These bots have saved my team countless hours by automating the tedious process of data aggregation.With the bots deployed across over 150+ systems, ensuring smooth and efficient rollouts across diverse environments. I led rigorous testing processes, identifying critical issues and optimizing performance, which resulted in a 30% increase in deployment efficiency. My proactive approach and attention to detail helped minimize downtime and ensure flawless user experiences.With expertise in automation, troubleshooting, and system integration, I consistently delivered high-quality results across all deployments. Automation reports are now easily accessible to all relevant teams, boosting efficiency and reducing manual errors. My expertise in automation and scripting has been key in delivering these time-saving solutions.Built a dashboard that provided real-time insights into key business metrics, resulting in improved decision-making and operational efficiency.Analyzed and interpreted statistical data to identify trends and provide insights to stakeholders.Created a dashboard that visually represented key financial metrics in real-time, allowing for quick and informed decision-making by management

Functional Tester

PNC BANK- Consumer Lending
CHENNAI
11.2018 - 03.2020

With extensive experience in the origination and servicing phases of projects, I’ve supported regression and SIT testing across various team projects. I’ve been responsible for all testing phases (UAT and Regression) and methodologies (Waterfall and Agile), ensuring quality across the board. I consistently prepare detailed daily status reports for all projects, keeping stakeholders informed. I design and develop effective test cases based on business scenarios, conducting internal and external peer reviews to ensure full functionality coverage.
In addition, I manage test case uploads and executions in ALM, ensuring accuracy and adherence to schedules. As a Defect Manager, I’ve led defect management efforts, tracking issues and facilitating defect status calls for clear communication and resolution.

Functional Tester

First Data RAS
CHENNAI
08.2018 - 11.2018

I’ve worked extensively with Merchant Boarding applications such as First Data Marketplace, TIMS, and Access Plus, contributing to seamless integrations, and efficient testing. In addition, I was involved in the First Mobile application, where I prepared and executed test cases both manually and using simulators to ensure flawless performance. My experience also includes working with SOAP UI for API testing, executing test cases, and ensuring smooth functionality.
I utilized RQM Defect Management Tool for raising defects and performed thorough root cause analysis whenever necessary to ensure timely resolutions.

Education

Bachelor of Technology - Biotechnology

KUMARAGURU COLLEGE OF TECHNOLOGY
COIMBATORE ,INDIA
04-2018

Skills

  • Manual Testing
  • Automation Testing
  • Selenium
  • Power bi
  • Data analysis
  • Report generation
  • Problem solving
  • Microsoft office

Accomplishments

  • CLIENT VALUE CREATION
  • BEST PEOPLE
  • STEWARDSHIP
  • HELPING GRATITUDE GROW

Certification

  • Advanced Robotic Process Automation professional
  • Agile in the New
  • Certified SAFe® 5 Practitioner

VISA STATUS

  • Open Work Permit
  • Canada visa is active for 2 years

PASSPORT NO.

R1744048

Timeline

Senior Analyst

BRITISH TELECOM
08.2020 - Current

Functional Tester

PNC BANK- Consumer Lending
11.2018 - 03.2020

Functional Tester

First Data RAS
08.2018 - 11.2018

Bachelor of Technology - Biotechnology

KUMARAGURU COLLEGE OF TECHNOLOGY
ANUSHA SHANMUGAM