Anusha Sripathi
Client Account Sales Manager
Hyderabad
Summary
Strategic Sales Professional bringing 8+ years of experience in account acquisition and relationship building. Accustomed to cultivating partnerships and growing profit channels. Self-motivated with proficiency in expanding network connections, introducing products and pricing models and developing pipeline and territory to drive revenue. Skilled communicator with strong closing skills.
Overview
8
8
years of professional experience
Work History
Client Account Manager
Lexingtonsoft Pvt Ltd
06.2019 - Current
- End-to-end sales of Test Automation suite of company's product offerings
- Qualify leads using BANT method
- Work closely with BD and SA team to in giving demos and POC process
- Identifying Key stake holders and decision makers during the demo and establishing a client relation
- Understanding Client's requirement and identify opportunity for cross-sell or up-sell
- Promote Multi-year subscription option for better savings and increasing size
- Assisting clients in Vendor registration process and negotiating with Finance controllers and procurement contacts
- Conduct webinars, trainings and out bound activities to identify potential prospects and grow business within existing accounts
- Proven track record foreclosure with least discount,increasing the company
- Drive renewal business of Lexington Soft's existing customers
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills
- Awards:
- Best Employee of the quarter for 3 consecutive quarters
- Got promoted to handle key accounts within 6 months in my current organization
- Won Best Renewal Sales Manager- 2019 from one of ourTechnology Partners
Sales Manager
Yellow.ai
Bangalore
04.2022 - 09.2022
- Identify/ source new opportunities through targeted outbound cold calling/ inbound leads
- Develop a strong direct touch sales pipeline, focused on the different vertical
- Fully hands-on experience in using Outplay, Sales Navigator, Zoom Info and Salesforce as CRM
- Responsible for generating new business in UK and Ireland through Outbound activities
- Handling End-to-end sales process, right from qualifying a lead to closure by on boarding new customer/logo
- Carrying a quarterly target of $270k
- Utilized solid sales competencies and knowledge of best practices
- Effectively monitored competition and appropriately adjusted costs based on supply and demand.
Renewals Specialist
Randstad Technologies
07.2018 - 06.2019
- Assisting customer choose best plan in Sharefile and RightSignature according to their features and requirements and giving best pricing possible with relevant subscription plan
- Up-sell and cross-sell strategies by applying promotional offers,discounts
- Responsible for quarterly targets ($500k +)
- Developed and executed targeted relationship and account development strategy
- Retaining customers who are willing to cancel their subscriptions
- Assisting customer in any billing related query and issues for Files,E Signature and Podio applications
- Communicating with internal teams to help customer to make payment and get account to current status
- To help customer understand all the features and benefits of products based on their business needs
- Educating customer on how to utilize all options in portal for hassle-free billing experience
- Renewal of subscription and helping customers understand need for them to use Citrix
- Products if customer is looking for cancellation by following retention guidelines and policies.
Seller Support Associate
Amazon development Centre
12.2017 - 06.2018
- Assisted sellers with platform requirements for renewals and upgrades
- Provided seller support on refunds, posted feedback and policy changes
- Assisted Sellers with signing up for store loyalty programs and provided details about key benefits
- Met and exceeded up-sell goals by highlighting target merchandise with strategic promotional approaches
- As being part of AU Seller Support launch team we were additionally responsible for :
- Testing and reporting of glitches or errors faced with features that were getting enable for seller central account and raising Trouble
- Ticket and SIMs to relevant team to get them resolved
- Reporting defects in SOPs, process and help pages in Seller central for Au marketplace and work along with concerned team to resolve those issues seller as well as associate experience
- Based on the findings, conducting coaching session for associates across the site
- Working with Supervisor and Associate advisors to coordinate process updates among team members to better serve our sellers
- Liaised between corporate decision-makers and sellers on issues involving fees, prohibited items and gating.
Systems Admin
IBM India Pvt. Ltd
- FEBRUA RY 2 015 — J UNE 2017
- Manage productivity targets for project and marketplaces
- Assign tickets to team members depending upon their skill-set
- Assign and follow up individual tasks given to each team member by optimizing usage of workforce
- Planned and coordinated numerous marketing and public relations events,resulting in a significant increase in new members and consistent event success
- Analyzed operations, business and staff performance, and workflow processes; conceived and initiated new management and operational systems that improved communication, performance measurements and job satisfaction
- Led management team in developing solutions to improve quality of service and increase revenues
- On-call meetings with client on daily basis and updating team performance and project analysis
- Conduct team huddle everyday with team members in project and work on challenges
Education
Bachelor of Technology - Information Technology
JNTU Hyderabad
Hyderabad 07.2011 - 06.2015
Skills
Ability to Work Under Pressureundefined
Timeline
Sales Manager
Yellow.ai
04.2022 - 09.2022
Client Account Manager
Lexingtonsoft Pvt Ltd
06.2019 - Current
Renewals Specialist
Randstad Technologies
07.2018 - 06.2019
Seller Support Associate
Amazon development Centre
12.2017 - 06.2018
Bachelor of Technology - Information Technology
JNTU Hyderabad
07.2011 - 06.2015
Systems Admin
IBM India Pvt. Ltd
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