Detail-oriented reinsurance accounting professional with proven expertise in SLA management and process improvement, delivering high accuracy in cash allocation, payments, Forex and reconciliations.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Process Developer
Genpact
bengaluru
05.2021 - Current
Managing end-to-end reinsurance accounting activities, including premiums, claims, commissions, cash application, and settlements.
Handling multiple GRUs simultaneously, ensuring accuracy, and adherence to SLA timelines.
Regular interaction with clients and reinsurers via verbal and written communication to resolve outstanding balances and discrepancies.
Monitoring and reconciling payables, receivables, and non-payable items to ensure clean books of accounts.
Preparing and issuing weekly reconciliation statements and notifications to reinsurers.
Tracking disbursements, receipts, and cash allocation, ensuring correct posting in reinsurance systems.
Resolving complex queries through root-cause analysis and effective coordination with internal and external stakeholders.
Building and maintaining advanced Excel trackers, dashboards, pivot tables, and formulas to manage large datasets and improve reporting efficiency.
Performing process reviews and analysis to identify gaps, improve turnaround time, and support continuous process improvement.
Recognised by management with the Bronze Award and the Star Award for consistent performance and contribution to team success.
Contributed to improved client satisfaction and retention through timely delivery and high-quality output.