Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Disclaimer
Timeline
CustomerServiceRepresentative
J Anusha

J Anusha

Ayanavaram

Summary

I am an MBA graduate from Loyola College with experience in HR, payroll, and banking operations. I have worked with FNB Financial Consultancy, Cognizant Technology Solutions Pvt. Ltd., and HDFC Bank Limited, handling recruitment, payroll processing, MIS reporting, and employee records. I am skilled in Microsoft office365, Power BI, SQL, and PostgreSQL with relevant certifications.

Overview

3
3
years of professional experience
3
3
Certification

Work History

Research Analyst

Technibit Solutions
Chennai
02.2025 - 08.2025

Conduct HR data analysis related to recruitment, attrition, employee engagement.

Manage employee surveys and analyze feedback reports

Perform market research for salary benchmarking and industry HR trends

Prepare HR dashboards and MIS reports for management review

Analyze training effectiveness and learning & development data

Present research findings with actionable recommendations

Junior Hr executive

FNB Financial Consultancy
Chennai
07.2024 - 12.2024

Assist in end-to-end recruitment process (sourcing, screening, scheduling interviews)

Maintain employee records and HR databases

Prepare offer letters, appointment letters, and other HR documentation

Coordinate onboarding and induction programs

Support payroll coordination and attendance tracking

Process Executive - Data

Cognizant Technologies
Chennai
08.2023 - 12.2023

Collect, verify, and enter data into internal systems

Review and validate data for accuracy and completeness

Perform data cleansing and quality checks

Generate daily/weekly/monthly reports for management

Maintain and update databases and records

Identify process gaps and suggest improvements

Coordinate with internal teams for data clarification

Strong attention to detail and accuracy

Good knowledge of MS Excel (VLOOKUP, Pivot Tables preferred)

Basic understanding of data management and reporting

Good analytical and problem-solving skills

Ability to meet deadlines and handle large data volumes

Service Officer – Salary (KAM) Department

HDFC Bank Limited
CHENNAI
02.2022 - 04.2023

Prepared and distributed daily MIS reports to support business operations and management decision-making.

Maintained and updated salary form data in MS Excel, ensuring accuracy and proper documentation.

Uploaded and managed customer information in CRM NEXT for form login and process tracking.

Verified customer account status and statements using Oracle Flexcube, ensuring data accuracy and compliance.

Communicated with clients via email to address product-related inquiries and provide timely resolutions.

Performed daily mail merge activities for company-specific communication and documentation requirements.

Managed customer data mapping through internal websites and ensured proper record maintenance.

Sent confirmation emails to customers and maintained detailed daily trackers.

Prepared and submitted End-of-Day (EOD) reports to monitor workflow and task completion.

Education

Bachelor of Computer Applications - Computer Applications

Valliammal College For Women
Chennai
08-2018

MBA - Marketing

Loyola College
Chennai

Skills

  • Advanced MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Mail Merge, MIS Reporting, Data Validation)
  • SQL Query Writing (Basic & Intermediate – Certified via HackerRank)
  • PostgreSQL Database Management
  • MS SQL Server
  • Power BI (Data Visualization & Dashboard Creation)
  • HRMS & Payroll Systems Handling
  • Oracle Flexcube (Banking Operations)
  • CRM NEXT Software
  • Electronic Timekeeping Systems Management
  • Data Analysis & Reporting

Certification

SQL (Intermediate) Certificate

HackerRank

Issued Nov 2024

https://www.hackerrank.com/certificates/c386485692f8

Getting Started with Power BI Desktop

Coursera Project Network

Issued Dec 2021

https://www.coursera.org/account/accomplishments/verify/JYR4ZRS8B7NF

Google Ads for Beginners

Coursera Project Network

Issued Dec 2021

https://www.coursera.org/account/accomplishments/verify/LV3JRBD3BAXW

Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing and more

IE Business School

Issued Jan 2022

https://www.coursera.org/account/accomplishments/verify/ANAWMHHYEFJ4

SQL(Basic)

HackerRank

Issued Jan 2022

https://www.hackerrank.com/certificates/90b5067fe7eb

Google

Google Digital Garage

Issued Dec 2021

Languages

Tamil
Native language
English
Intermediate (B1)
B1

Personal Information

DOB - 15-02-2001

Location - Chennai 

Disclaimer

I hereby assure that the above-mentioned information is true to the best of my knowledge.

Timeline

Research Analyst

Technibit Solutions
02.2025 - 08.2025

Junior Hr executive

FNB Financial Consultancy
07.2024 - 12.2024

Process Executive - Data

Cognizant Technologies
08.2023 - 12.2023

Service Officer – Salary (KAM) Department

HDFC Bank Limited
02.2022 - 04.2023

Bachelor of Computer Applications - Computer Applications

Valliammal College For Women

MBA - Marketing

Loyola College
J Anusha