Summary
Overview
Work History
Education
Skills
Interests
MULTIFACETED PROFESSIONAL
Timeline
Generic

ANUSHA A

Product Quality & Recovery Co-worker
Bengaluru

Summary

Over a decade of diverse experience in teaching, customer service, quality analysis, and retail, characterized by a strong work ethic and a commitment to excellence. Diligent performance is prioritized, consistently adhering to company guidelines while maintaining a high level of professionalism. A journey through various fields has fostered adaptability and continuous growth, enhancing the ability to meet challenges head-on. Passionate about delivering results and driving improvement, with a core focus on contributing positively to any team or organization.

Overview

21
21
years of professional experience
3
3
Languages

Work History

Recovery & Product Quality Co-Worker

Ikea Pvt Ltd
07.2022 - Current
  • Effectively managed a fast-paced, dynamic work environment while meeting organizational expectations and handling multiple physical tasks.
  • Continuously acquired new knowledge, and applied it to daily responsibilities to improve performance.
  • Contributed to sustainability by utilizing internal processes to give second chances to materials, minimizing waste.
  • Coordinating recovery operations to contribute to the store's financial growth.
  • Supporting daily operational activities, and maintaining accurate documentation.
  • Ensuring that store safety standards are consistently met, while upholding quality checks.

Customer Care Executive

NSB solutions PVT LTD-Blinkit
01.2022 - 05.2022
  • Ensured timely delivery of customer orders within 10 minutes.
  • Coordinated with customers and delivery executives to locate accurate addresses.
  • Resolved customer concerns and managed expectations when the delivered items did not meet expectations.

Quality Analyst (Under Review)

Apnatime Tech Pvt. Ltd.
07.2020 - 11.2020
  • Provided excellent customer service, handling inquiries and resolving issues efficiently.
  • Maintained high customer satisfaction scores through attentive, empathetic communication.
  • Re-verifying the details and approving the details.

Digital Marketing Admin

World Music Conservatory
04.2018 - 09.2019
  • Assisted students in developing their creative skills and identifying their best hobbies.
  • Captured and promoted student talents on social media to attract new students.
  • Managed admissions for WMC and OVYA, ensuring seamless communication between teachers and students.

Process Executive

First Advantage
08.2014 - 02.2016
  • Managed background verification processes for UK clients, ensuring accuracy and compliance with guidelines.
  • Delivered verified data and reports to clients, ensuring timely and accurate completion of the process.
  • Maintained high standards of data integrity and confidentiality while handling sensitive client information.

Sn Customer Service Associate

Firstsource Solution Limited
11.2011 - 11.2013
  • Provided technical support to U.S. customers for SKY TV services, troubleshooting issues, and resolving problems efficiently.
  • Assisted customers with setup, connectivity, and service-related inquiries, ensuring a positive user experience.
  • Delivered prompt solutions while maintaining high customer satisfaction, and adhering to company service standards.

Teacher

Mother Land English School
06.2005 - 04.2009
  • Delivered engaging lessons, and facilitated a productive learning environment.
  • Utilized innovative teaching methods to improve student comprehension and performance.
  • Developed tailored lesson plans to meet diverse learning needs and objectives.

Education

Pre-University Education -

Govt PU College For Girls
01.2006

Secondary School - undefined

Stella Mary’s Girls High School
01.2004

Skills

  • Effective communication
  • Data-driven decision making
  • Responsive to new challenges
  • Thoroughness in reviewing work

Interests

Learning UI/UX, Travelling, Creative Activities

MULTIFACETED PROFESSIONAL

TO WHOM IT MAY CONCERN, 


I am here to express my strong interest in the position I am applying for, despite not having direct experience in this specific role. I understand that my age and educational background might raise concerns, but I believe my diverse work history equips me with valuable skills and insights that can greatly benefit your company. Throughout my career, I have demonstrated a commitment to professionalism, diligence, and a strong work ethic. My ability to adapt to new environments and learn quickly has allowed me to excel in various roles, from teaching to customer service. I am confident that these experiences have provided me with a solid foundation for understanding the demands of the position. I am eager to contribute my skills and enthusiasm to your team. I assure you that, if given the opportunity, I will work diligently to meet and exceed expectations. I am motivated to prove my capabilities and show that my unique perspective can bring fresh ideas and solutions to your organization. Thank you for considering my application. I hope to discuss my qualifications further and demonstrate my potential to be a valuable asset to your team. 


SINCERELY, 

ANUSHA A

Timeline

Recovery & Product Quality Co-Worker

Ikea Pvt Ltd
07.2022 - Current

Customer Care Executive

NSB solutions PVT LTD-Blinkit
01.2022 - 05.2022

Quality Analyst (Under Review)

Apnatime Tech Pvt. Ltd.
07.2020 - 11.2020

Digital Marketing Admin

World Music Conservatory
04.2018 - 09.2019

Process Executive

First Advantage
08.2014 - 02.2016

Sn Customer Service Associate

Firstsource Solution Limited
11.2011 - 11.2013

Teacher

Mother Land English School
06.2005 - 04.2009

Secondary School - undefined

Stella Mary’s Girls High School

Pre-University Education -

Govt PU College For Girls
ANUSHA AProduct Quality & Recovery Co-worker