There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
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Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Work History
AWS cloud intern
F13 Technologies India
06.2022 - 09.2022
Managed a team of 4 for all the project activities
Followed up, aligned, and execute requests and secure
completion on time
Experience with continuous
integration, deployment, and release management
Accomplished a process re-engineering project to improve and consolidate end-to-structured communication
flowamong teams.
Technical Support Engineer
Cognizant Technology Solutions, CTS
Bengaluru
08.2021 - 10.2021
Cognizant technology and solutions Bengaluru India, Skilled in documenting and reviewing requirements, functional and design specifications, tests strategies
Successful in Building and maintaining strong relationships with clients and stakeholders, resulting in repeat business and positive references
Worked on SAP applications such as Active Directory, VMware, Microsoft Intune
Provided technical support using knowledge of complex technology to solve problems and support new projects.
Assisted customers with more difficult technical issues
Succeeded in client relationships with new clients and typically exceeded clients' goals by 20%
Analyzing and documenting business and functional requirements
Experience in working with key business communities to comprehend the overall business vision for each product
Documented program development and revisions to maintain records.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Communicated with stakeholders to share critical technical information and deliver project updates.
Education
Bachelor of Technology - Computer science and engineering
Presidency University
Nov 2021
Matriculation - undefined
St. Michael’s convent school
March 2015
Skills
Python
SDLC
People management
Cloud computing
Maintenance Organization and Development
Production Work
Solution Implementation
Server Systems
Virtual Local Area Networks
Local Area Network (LAN)
Customer Inquiries
Professional Relationships
Systems Implementations
Maintenance Requests
Issue Research
Network and Database Security
Inbound Phone Calls
Direct Server Support
Technical Support and Assistance
VMware Virtualization
Performance Improvement
Windows Servers
Technical Presentations
Detect Operational Problems
New Installations
OSI Network Layers Understanding
Timeline
AWS cloud intern
F13 Technologies India
06.2022 - 09.2022
Technical Support Engineer
Cognizant Technology Solutions, CTS
08.2021 - 10.2021
Bachelor of Technology - Computer science and engineering
Presidency University
Matriculation - undefined
St. Michael’s convent school
Accomplishments
Resolved product issue through consumer testing.
Supervised team staff members.
Collaborated with team in the development of Kohler Project.