Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Timeline
Generic

Anusha Vrushabendraswamy

Banglore

Summary

Salesforce Lead Technical Architect with 11 years of experience across cross-cloud solutions (Data cloud, Marketing cloud & Personalization) trusted by enterprise clients to deliver Data and Marketing Cloud transformations. Proven ability to enhance customer engagement and retention through data-driven strategies and cross-channel campaigns. Experienced in catering to industry sectors—automotive, pharmacy, fitness, and retail.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead, Technical Architect

Salesforce
Banglore
02.2024 - Current
  • In the role of Lead Technical Architect, I have led the team with the capacity for architectural advisory and implementation oversight to develop scalable architecture integration methods for adoption.
  • Facilitated technical workshops and training sessions for development teams on architectural best practices.
  • Solutions delivered: Data strategy to unify siloed sources such as data lakes, warehouses, and interactive systems, and build a single unified view of the customer (RCG industry), vehicle, and driver unified view (auto), driving contact optimization and activation of actionable insights and segments for Martech strategies.

Customers: Mahindra Auto, Tata Motors, TVS Motors, and Mahindra Finance.

Technical Architect

Salesforce
Banglore
03.2022 - 02.2024
  • Handled Red accounts that were on the verge of attrition, provided technical guidance, organizational assessments, and code reviews to fix the issues, and worked with the team to showcase business value and savings of over $1M AOV in attrition.
  • Delivered proof of concepts for business use cases in pre-sales pitches for data cloud and marketing products for the Indian customer base.

Customers: Tata Croma, Britannia, Cloud9 Clinic.

Marketing Operations Manager

Digitas, Publicis groupe
Dubai
05.2020 - 03.2022
  • Successfully orchestrated brand campaigns for Mercedes, leading a talented team of developers with the capacity for solution architecture advisory, while closely working with product owners to onboard existing businesses to the Salesforce ecosystem.

Customers: Mercedes-Benz, including the Gargash and Almulla dealership group.

Associate Technical Lead

Mindtree
Banglore
10.2018 - 05.2020
  • Lead the end-to-end implementation of Salesforce Marketing Cloud for brand campaigns and customer lifecycle marketing.

Customers: Fontem Ventures, Loreal

Senior Analyst

Meredith Corporation (Time Inc Magazine)
Banglore
02.2018 - 10.2018
  • Manage the campaigns for ad-targeting recommendations and content-based marketing campaigns for magazine brands: Southern Living, InStyle, and Entertainment Weekly.
  • Lead a team of engagement analysts with brand campaigns.

Engagement Executive

Programatic
Banglore
10.2017 - 01.2018
  • Campaign execution, data segmentation for the target audience, and deployment.

Customer : Fitness First

Software Engineer

Theorem India Pvt Ltd
Mysore
07.2015 - 10.2017
  • As a graduate trainee, I was trained in Salesforce Marketing Cloud. Worked with campaign managers and supported the team in setting up implementations for a retail project setup.

Customer : Kroger

Systems Engineer Trainee

Infosys
Mysore
08.2013 - 06.2014
  • Internship at Infosys Technologies Ltd, Global Education Center (GEC), Mysore. Undergone training on various modules, like object-oriented programming concepts, SQL (SQL Server), HTML, CSS, and JavaScript.

Education

BE - Electronics & Communications
VTU
08-2012

Skills

  • Salesforce Data Cloud, marketing, and personalization strategy, Customer lifecycle management
  • Salesforce org technical assessment and audits
  • Technical architecture design for MarTech implementation and cloud integration strategies
  • Proficient in Ampscript, SSJS, WSProxy, HTML, CSS, JavaScript, SQL, REST, and SOAP API
  • Data integration, strategy, and progressive profiling strategies
  • Salesforce integration
  • Architectural guidelines

Affiliations

  • Salesforce TDX 2025 - Bangalore - Representing the technology booth to demonstrate solutions for Data Cloud - Zero ETL integrations with Redshift, Databricks, and Snowflake, and Agentforce use cases demo
  • Salesforce Innovations Day, Bangalore, Nov 2024 - Representing the technology booth for demonstrating multi-cloud solutions for CRM, Marketing Cloud, and Data Cloud - representing the automotive industry with the art of the possible for Vehicle 360 and Driver 360 solutions

Certification

  • Salesforce Data Cloud Consultant
  • Salesforce AI Specialist
  • Salesforce Personalization accredited professional
  • Salesforce Marketing Cloud Developer
  • Salesforce Marketing Cloud Consultant
  • Salesforce Marketing Cloud Email Specialist
  • Salesforce Administrator

Timeline

Lead, Technical Architect

Salesforce
02.2024 - Current

Technical Architect

Salesforce
03.2022 - 02.2024

Marketing Operations Manager

Digitas, Publicis groupe
05.2020 - 03.2022

Associate Technical Lead

Mindtree
10.2018 - 05.2020

Senior Analyst

Meredith Corporation (Time Inc Magazine)
02.2018 - 10.2018

Engagement Executive

Programatic
10.2017 - 01.2018

Software Engineer

Theorem India Pvt Ltd
07.2015 - 10.2017

Systems Engineer Trainee

Infosys
08.2013 - 06.2014

BE - Electronics & Communications
Anusha Vrushabendraswamy