Driven Quality Assurance Intern at NHM, Punjab, adept in data analysis and process optimization. Excelled in enhancing healthcare compliance and patient care delivery, leveraging strong problem-solving and MS Excel skills. Achieved significant improvements in operational efficiency and resource allocation, demonstrating exceptional teamwork.
Internship Experience: Quality Assurance Intern (April - June 2024)
Led quality assessment and improvement initiatives across healthcare facilities, ensuring compliance with national standards such as NQAS under the MusQan and Lakshya programs.
Collaborated with cross-functional teams to design and implement tools for monitoring patient journeys, enhancing process efficiency, and aligning with healthcare operational goals.
Conducted demand analysis and developed strategies to improve treatment adherence, addressing barriers and optimizing patient care delivery.
Executed data analysis projects using MS Excel to track metrics, improve resource allocation, and validate healthcare outcomes, leading to streamlined operational processes.
Partnered with senior officials to revamp training protocols, aligning staff competencies with updated FBNC and healthcare compliance guidelines.
Led initiatives for protocol development and implementation, ensuring adherence to supply chain standards for effective resource utilization and reduced operational waste.
SOFT SKILLS
TECHNICAL SKILLS
POSITIONS AND RESPONSIBILITIES
PROJECTS
Scientific Writing by ICMR
Scientific Writing by ICMR
Ms Excel by Jatan Shah