Anushka Chakraborty
Kolkata
Summary
Applied Psychology graduate from TISS with experience in HR operations, including onboarding, employee data management, and query resolution. Seeking to transition into an HR Generalist role to contribute effectively to employee relations and organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Operations Associate
ITC Ltd
Kolkata
2024.04 - Current
- HR Operations Management: Processed and managed end-to-end HR transactions, including onboarding, employee profile updates, and offboarding, using SAP SuccessFactors for over 13 divisions at ITC Limited.
- Employee Query Resolution: Handled employee-facing responsibilities by resolving a wide range of HR-related queries, including policies, pensions, and entitlements, ensuring timely and accurate support across all divisions.
- Data Integrity and Compliance: Ensured the accuracy and integrity of employee data within SAP SuccessFactors, adhering to company policies and regulatory requirements.
- Leadership Support: Created high-impact decks and dashboards for leadership presentations, including board and divisional meetings, contributing to strategic decision-making.
- Cross-Functional Collaboration: Worked closely with various divisions to understand their specific HR needs, providing tailored solutions and enhancing overall employee experience.
- Process Improvement: Identified and implemented process improvements within HR operations, optimizing efficiency and reducing turnaround times for key HR transactions.
- Pension and Entitlement Expertise: Specialized in processing and resolving complex queries related to employee pensions and entitlements, ensuring compliance with company policies and regulations.
Freelance Category Writer
The Mill
Remote
2021.06 - 2022.07
- Conducted market research and devised digital brand strategies for emerging personal care brand
- Accelerated end-to-end marketing operations for a boutique financial services firm
- Generated web content for iconic brands like Complan, Nestle, Rustomjee, and Podar School
- Performed SEO on Google Analytics and Meta Analytics for product placement and promotions
- Created and curated online branded content on mental health and finance for an audience of over 14,000
Research Experience
Academic and Corporate
- Conducted a pan-India quantitative cross-sectional study titled 'Motherhood in a Metro: Understanding Clinical Symptomatology of Postpartum Depression in Indian Mothers' for Master's dissertation, investigating postpartum depression.
- Conducted research in corporate environments, including an L&D internship at ITC, aligning company policies with millennial working behavior and analyzing Silicon Valley people management policies for integration into Indian cultural context.
- Executed a research project at Fergusson College, studying 100 college students to design an experimental intervention strategy addressing 'Academic Procrastination'.
- Undertook qualitative research for PGD dissertation at ISTD on 'The Post-Covid Effects of Employee Satisfaction with Corporate Training Programs', contributing to understanding employee satisfaction post-pandemic.
- Demonstrated expertise in quantitative and qualitative research methodologies, data analysis, and project management, aligning with the responsibilities of a research associate.
Education
Master of Arts - Applied Psychology
Tata Institute of Social Sciences
Mumbai2022-04
Post Graduate Diploma - Learning And Development
Indian School of Training And Development
New Delhi 2022-01
Bachelor of Arts - Psychology
Fergusson College
Pune2020-11
ISC
Our Lady Queen of The Missions
Kolkata2017-05
ICSE
Our Lady Queen of The Missions School
Kolkata2015-05
Skills
- SAP understanding
- SAP software use
- SAP Systems
- Proficient in SAP
- Policy understanding
- Employee Relations
- New Hire Onboarding
- Data Analysis
- Microsoft Office
- Employee benefits practices
Accomplishments
- Academic Excellence (2017)- State award for Academic Achievement
- CIS Inter-School Tennis Championship (2011,2012)- Finalist and Semi-Finalist
- District level tennis player (AITA)
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
Certification
- Ceritified Corporate Trainer from ISTD
- Diploma in English Communication from the University of West London (Gold Medal- Distinction)
Timeline
HR Operations Associate
ITC Ltd
2024.04 - Current
Freelance Category Writer
The Mill
2021.06 - 2022.07
Research Experience
Academic and Corporate
Master of Arts - Applied Psychology
Tata Institute of Social Sciences
Post Graduate Diploma - Learning And Development
Indian School of Training And Development
Bachelor of Arts - Psychology
Fergusson College
ISC
Our Lady Queen of The Missions
ICSE
Our Lady Queen of The Missions School
- Ceritified Corporate Trainer from ISTD
- Diploma in English Communication from the University of West London (Gold Medal- Distinction)
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