Highly Effective Human Resources professional bringing 9+ years of expertise in benefits administration, HR Operations with strong track record of partnering with managers and employees in high growth environments, ability to strike a balance between advisory and execution. Recognized by the Chief People Officer for the contributions made within two months of tenure.
Overview
9
9
years of professional experience
Work History
HR Operations (Onsite Specialist)
Atlassian
Bangalore, Karnataka
04.2019 - Current
Successfully directed and controlled Total Rewards programs including Medical, dental and vision packages, Time off, Wellness, mental health, reimbursements, retiral benefits like VPF, NPS, etc.
Negotiated the cost and terms and successfully on-boarded the child care partner Klay for Employee Benefits and to comply with the Indian Labour laws for Creche Facility.
During COVID-19, Introduced Learn@Home and Kare@Home programs in partnership with Klay.
Implementing employee lifecycle - New hire on-boarding, engagement, employee queries, framing policies and clarifying processes, performance management, working through exits interviews and feedback.
Performed multifactor data and cost analyses for use in areas such as support of collective bargaining agreements.
Monitored Indian Labour compliances with processes, policies, procedures and standards in regards to collection and management of annual contributions and returns.
Fortuitously On-boarded the POSH IC members, external members, assisted POSH trainings, created awareness org-wide for employees, managers, expats etc.
Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Principal Analyst (HR)
Ab-InBev
Bangalore, Karnataka
03.2018 - 10.2018
Proactively review and analyze business data to identify trends and recommend improvements to business efficiency and performance.
Lead the team to improve employee experience, ensure legal compliance and improve HR processes and efficiency.
Participate performance management review with all other leads and report out the performance delivered by the team.
Drive continuous improvement initiatives, in close collaboration with HRBPs.
Manage Performance Assessment, Internal promotion policy guidelines, Relocation process, internal movements / inter entity transfers, Time and Attendance, on-boarding & exit process.
Managing & resolving grievances/ employee conflicts by partnering with Legal Counsel team.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
Updated personnel handbooks and individual records to keep filed accurate and detailed.
Checked employees' benefits enrollment for accuracy and inputted all data into SAP.
Created and implemented forward-thinking initiatives to improve employee engagement.
Senior Analyst -Human Resource
Accenture
Bangalore, Karnataka
09.2015 - 02.2018
Served as Subject matter expert and promoted to a Lead position.
Implemented forward thinking to Human Resource functions like Hire to retire, Induction and orientation, Learning and development etc.
Collaborated with teams across the enterprise to solve issues, share insights, determine knowledge gaps and strengthen resources.
Served as a peer leader and provided on-the-job training and development feedback.
Generate and analyze HR-related reports as needed from SAP.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
Executive – Human Resource
Mastech Staffing Services Pvt. Ltd
Bangalore, Karnataka
07.2014 - 09.2015
Ensured all ER matters are managed appropriately- Assist in the review performance management processes across each function and implement agreed action plans as required.
Developed strong networks across the Organization and HR Team & maintaining relationships with external and internal stakeholders/authorities.
Meeting the business need- Ensure ability to respond in a timely way to People demands- Establish a good understanding of the business environment, across the Centre- Undertake specific project work as required.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Ensure completion of Joining formalities by designing & conducting the Induction program which includes Introduction to company profile & policies & generating employee’s ID in HRIS, timely completion of Background reference check for all new hires.
Handling all employee engagement activities with motivational programs, birthday & festival celebrations, open house, fun Friday, coordinating & executing various games and team building exercises.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Prepared a variety of different written communications, reports, HR letters and documents to ensure smooth operations.
Assistant Manager HR
Safe Techno Solutions Pvt. Ltd
04.2009 - 07.2011
Back Office Coordinator
HDFC Bank
01.2008 - 01.2009
Final Project: Relationship between Organizational Citizenship Behavior and Job Satisfaction Summer Training Project: Recruitment and Selection.