ANUSHKA OMAR
Noida
Summary
Dedicated Cloud Administrator with 3 years of hands-on experience in Azure infrastructure support. Proficient in deploying, configuring, and maintaining Azure resources to ensure high availability, security and performance. Committed to contributing positively to team success and open to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Senior Cloud Analyst
HCL Technology
Noida
03.2022 - Current
- About 3 years of experience in Cloud support, Windows Server Administration & Infrastructure Management.
- Hands on experience in creating and decommissioning Virtual Machines from images and Azure market place, Post configuration of Virtual machines, installing Agents (Symantec, Qualys, Splunk)
- Hands-on experience of Inplace upgrade of Windows, DR activity, SKU Upgrade, Restore the VM's with snapshots, Deploy VM's via ARM Template, creating Storage Accounts, Backup issues.
- Hands-on experience to troubleshoot windows OS related problems and like (High utilization of CPU and Memory, server rebooted, server gets hung, check event logs, Ping fail, Disk cleanup, backup issues etc)
- Support network related issues like checking port opening requirements, creating NSGs, checking traffic via Network Watcher etc.
- Hands-on experience of handling user base tickets, Creating users and groups, Access issue as well.
- Hands on experience of handling client calls and troubleshooting issues on call.
- Conducted regular system updates and security patching.
- Good understanding of SDLC and agile methodologies.
Cloud Analyst
HCL Technology
Noida
03.2021 - 03.2022
- Monitored alerts for 10+ clients using different ITSM Tools and proactively responded to Incident and change management
- Ticket Handling on Services Now (P1,P2, P3,P4)
- Hands-on experience to resolve Disk space, Backup related alerts and User base ticket.
- Monitored Azure environments using tools such as Azure Monitor, proactively addressing issues and ensuring compliance
- Tech/Tools Used : Service Now, Dryice, Moogsoft, Helix, Dynatrace
Education
B.Tech/B.E. - Electrical and Electronics
Dr APJ Abdul Kalam Technical University
09-2020
Skills
- AWS
- Azure
- Windows Administration
- Infrastructure Management
- Cloud Services
- Storage Account
- Load Balancer
- Azure Monitor
- Log Analytics Workspace
- Network Support
- Troubleshooting
- Linux
Certification
- Az 900 by Microsoft
- Cloud computing from Coursera.
Courses
- Pursuing Linux training by Imran Afzal on Udemy.
- Learning Terraform currently from DevOps course Technical Guftgu by Bhupinder Rajput.
Language
- English
- Hindi
Timeline
Senior Cloud Analyst
HCL Technology
03.2022 - Current
Cloud Analyst
HCL Technology
03.2021 - 03.2022
B.Tech/B.E. - Electrical and Electronics
Dr APJ Abdul Kalam Technical University
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