ANUSHKA PILLAI
Bangalore
Summary
Detail-oriented Content Reviewer & Auditor with 3 years of experience in the field. Strong organizational skills and ability to handle multiple projects simultaneously with accuracy. Seeking challenging positions that utilize interpersonal, time management, and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Customer Communication Associate
Bank Of Ireland – Accenture Solutions
Bangalore
03.2024 - Current
- Dealing with customers from the Bank Of Ireland through calls and emails
- Dealing with suppliers and vendors as well through calls and emails
- Using tools like Service now and SAP to work on queries related to invoices, Purchase order Top Ups and so on
- Making sure to give end to end resolutions to customers and vendors regarding any of their orders and invoices.
Data Annotator /Content Reviewer
Project Everest, Advanced linguistics - Accenture Solutions
Gurgaon
07.2022 - 12.2023
- Analysing, Grading and Auditing data that comes in from the client's end
- Making sure that received data is well researched, audited according to the given SOPs and then sent back to the client for evaluation
- Meeting optimal quality levels to prevent critical errors and support team performance targets
- Working closely with leadership to drive business thinking and strategy
- Training new joiners on the methods and processes
Content Management New Associate
Project Everest, Basic Linguistics – Accenture Solutions
Gurgaon
06.2021 - 07.2022
- Analysis and grading of data that came in from the client's end
- Worked on their virtual assistant data to make sure it gives out the MOS accurate results for the asked information.
Fashion Curator
Games2win
Mumbai
09.2020 - 02.2021
- Sourcing images for latest trends & styles
- Scoring different levels of their fashion game
- Creating content for their fashion games.
Fashion Data Curation
Streamoid Technologies Pvt Ltd
Bangalore
01.2019
- Assisting the team with catalogue reviewing
Education
Certificate Course In Digital Marketing - Digital Marketing
IIT Delhi
New Delhi10.2023
PG Diploma - Fashion Styling & Image Design
Pearl Academy
Mumbai05.2020
BSc - Fashion & Apparel Design
Mount Carmel College
Bangalore02.2018
Skills
- Prioritization and Time Management
- Effective Communication
- Collaborative Teamwork
- Analytical Problem Solving
- Adaptability in Dynamic Environments
- Content Quality Assurance
Additional Information
Encore Award 2022 & 2023 at Accenture
Timeline
Customer Communication Associate
Bank Of Ireland – Accenture Solutions
03.2024 - Current
Data Annotator /Content Reviewer
Project Everest, Advanced linguistics - Accenture Solutions
07.2022 - 12.2023
Content Management New Associate
Project Everest, Basic Linguistics – Accenture Solutions
06.2021 - 07.2022
Fashion Curator
Games2win
09.2020 - 02.2021
Fashion Data Curation
Streamoid Technologies Pvt Ltd
01.2019
Certificate Course In Digital Marketing - Digital Marketing
IIT Delhi
PG Diploma - Fashion Styling & Image Design
Pearl Academy
BSc - Fashion & Apparel Design
Mount Carmel College
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