Anushka Ramchandani

My primary role here is to execute campaigns & handle coordinations exclusively with L'Oreal Paris. Reaching out to influencers, negotiating costs, locking them explaining them the brief, making sure everything is live on time. Being the mediator between the brand and the influencers and making sure all feedbacks have been incorporated. Making reports on the basis of the campaigns, adding all the required information and insights including likes, shares, saves, comments, views, link clicks, sticker taps etc. Helping out with packing the products & dispatching them maintaining the courier sheet and adding the details.

• My role is executing ideas for creatives, shooting them for brands, coordinating with influencers, working on brand briefs and locking creators for the particular briefs, carrying out campaigns, handling offline and online events and workshops
• Handling brand accounts- Locking Influencers to market the brand products by posting content.
• Onboarding Influencers on our platform, managing their data and getting them briefs.
• Worked for the City Ambassador Program 2.0
• There were 17 cities under the City Ambassador Programe where i was handling 5, under each city there were 100 influencers- My job was to align them with the upcoming briefs and campaigns, lock them, negotiate costs, handle the posting, maintains reports & adding insights.
• The influencers i worked with were a mix of nano, micro, macro & mega.
• Tracking & Updating their Tracker on Day-To-Day Basis
• Handling the Social Media for CAP 2.0-
• Creating Social Media Content Calendar monthly for CAP 2.0, by ideating content related to the City Ambassadors, their Cities & CAP 2.0
• Writing down copies and captions for the posts curated
• Followed and reviewed competitor social media channels, content and strategy to relay insights.
• Built relationships with other brand ambassadors and influencers to assist in social media strategy.
• Collaborated with marketing team to create and implement promotional campaigns.

• My role was to take care of the interaction between the customers and the company
• Organized daily workflow and assessed appropriate staffing to provide optimal service.
• Maintained client files with sales contracts, records of client interactions, client notes, and other information.
• Scheduled and attended meetings with clients and prospective clients as requested.
• I had to send mails and make calls,collect documents verify them and handle various sheets
• Maintain day to day trackers
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

• My approach in the company was to make calls to the clients given in the database to us and pitch the prime residential, commercial, industrial properties, and farm management projects
• Our work was to get the clients to visit the site or the office, minimum of 3 clients weekly either at the site or our office
• Our target was to get minimum of four bookings in a month.
• Engaged with customers to effectively build rapport and lasting relationships.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

• Reaching out to Brands, Influencers & Print for potential collaboration & association
• Closely working with the company's content creation team to enhance presence on Instagram
• Database Management: Event Management Companies, Fashion Magazines, Online Portals
• Stylists & Influencers
• Modeling for their products (Hairbands, Handbags)- Creating reels, posts for their Instagram page
• Replying to all business mails from time to time and maintaining the trackers

• Providing customers with regular updates related to their orders, solving their queries as well as tracking their orders in case of any discrepancies
• This internship also involved helping customers with their grievances in order to successfully retain customers for
• Logged call information and solutions provided into internal database.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Pitching to brands for Sponsorship & Alliance.Discussing strategic initiatives to get more companies to partner with the Festival
• Utilized techniques such as cold calling, networking, and prospecting to develop new leads

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Sorted and organized files, spreadsheets, and reports.
• Analyzed problems and worked with teams to develop solutions.