Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anushka Shrivastava

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Morphus Telecommunication
Remote
07.2023 - 02.2026
  • Achieved customer satisfaction by providing timely, accurate, and personalized support.
  • Built strong relationships with customers through personalized assistance and support, enhancing overall customer experience.
  • Guided customers on Xiaomi products, including latest product launches, features, pricing, and availability, ensuring informed purchasing decisions.
  • Assisted customers with inquiries and resolved issues effectively.
  • Collaborated with other departments to resolve complex problems, delivering effective solutions that addressed customer needs.

Education

Bachelor of Arts -

MDSU
RAJASTHAN

Skills

  • Effective Communication
  • Issue resolution
  • Customer relationship management
  • Customer experience improvement
  • Problem solving
  • Active listening

Timeline

Customer Service Representative

Morphus Telecommunication
07.2023 - 02.2026

Bachelor of Arts -

MDSU
Anushka Shrivastava