Anushmita Das
Summary
Result-driven Supply Chain Professional with 4.8 years of experience in e-commerce logistics and operations. Proven expertise in team leadership, freight operations, performance analysis. Skilled at operational planning, escalation management, and driving performance with a track record of 100% delivery compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Lead
Amazon
Mumabi
10.2023 - Current
- Lead freight operations, optimizing route planning and vendor coordination for efficient workflows.
- Tracking and analyzing operational metrics to foster continuous process improvements.
- Contributed to strategic initiatives and performance improvent, enhancing airline market share through detailed cost-benefit analysis.
- Managed inventory with 98% accuracy, significantly decreasing shrinkage rates.
- Analyzed rail losses, establishing processes and audits to uphold transportation standards.
- Achieved 100% delivery compliance, reducing rail high value losses by 76% across West.
- Scan enablement at various rail nodes to enhance tracking capabilities.
- Handled contingencies with 97% salvage efficiency for customer commitments.
- Sale planning,Cross functional coordination and back up plan.
Operation Executive
Flipkart
Odisha
06.2022 - 10.2023
- Monitored daily dashboard for escalation management and progress tracking.
- Achieved 96% delivery conversion score over one year.
- Established plans and budgets, measuring results through documentation and follow-ups.
- Managed vendor relationships to ensure timely delivery of goods and services.
- Coordinated hub management with over 100 executives and internal staff.
- Facilitated regular team-building activities to enhance collaboration and morale.
- Developed strategies to improve executive efficiency through effective team management.
Deputy Manager
ICICI Bank
Kolkata
11.2020 - 08.2021
- Oversaw daily banking operations to ensure regulatory compliance.
- Resolved account inquiries and issues for customers effectively.
- Analyzed customer feedback to enhance service delivery.
- Achieved daily performance targets consistently.
Education
MBA - Marketing & Human Resource
Globsyn Business School
Kolkata07-2020
BBA - Marketing Management
Bidhan Chandra College
Asansol06-2018
Skills
- Operation and inventory management
- Route optimization
- Cost-benefit analysis
- Freight and transportation management
- Performance analysis
- Vendor management
- Strategic planning
- Team leadership and coordination
- Data analysis
- Process improvement
- Conflict resolution
- Logistic planning
- Forecast monitoring
- Schedule management
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Bengali
Native
Native
Certification
Foundation of Digital marketing and E-commerce
Timeline
Team Lead
Amazon
10.2023 - Current
Operation Executive
Flipkart
06.2022 - 10.2023
Deputy Manager
ICICI Bank
11.2020 - 08.2021
MBA - Marketing & Human Resource
Globsyn Business School
BBA - Marketing Management
Bidhan Chandra College