Anushree Biju Balachandran
Thane
Summary
Account Manager at Tata Consultancy Services with extensive experience in spearheading complex delivery, sales, finance, and contract responsibilities to drive organisational success. Notable achievements include executing digital transformation initiatives for Tata Group HR and overseeing account management operations to ensure optimal client alignment. Demonstrated expertise in customer relationship management, Customer empathy, account management, organisational strategy, and revenue generation. Committed to championing a 'Quality First' culture while developing strategies for revenue and pipeline building across the Tata Group portfolio. Career goals include continuing to enhance operational efficiency through innovative solutions and strategic leadership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Account Manager
Tata Consultancy Services
Thane
11.2006 - Current
Spearhead complex responsibilities in delivery, sales, finance, and contracts to drive organisational success.
Executed directed delivery implementations for learning and assessment platform solutions for Tata Group clients.
Championed digital transformation initiatives for Tata Group HR to enhance operational efficiency.
Oversaw account management operations within TCS to ensure optimal alignment with client needs.
Spearhead development and implementation of strategies for revenue and pipeline building across Tata Group portfolio.
Spearhead collaborative decision-making processes to ensure successful implementation of large-scale programmes without precedent.
Education
Bachelor of Science - Information Technology
Birla College of Arts, Science and Commerce
01-2004
Skills
- Customer relationship management
- Account management
- Organizational strategy
- Revenue generation
- Championed a 'Quality First ' culture
Languages
English
Proficient
C2
Hindi
Advanced
C1
Marathi
Proficient
C2
Interests
- Singing
- Writing
Certification
- Accredited Integration Specialist
- PSPO-1 Certified
- Certified Scrum Master from International Scrum Institute
- Growth and Transformation Mindset
Timeline
Account Manager
Tata Consultancy Services
11.2006 - Current
Bachelor of Science - Information Technology
Birla College of Arts, Science and Commerce