Anushree Koyande
Mumbai
Summary
Seasoned Executive Delegate with a proven track record at Asapp Info Global Group, adept in innovation management and team building. Expert in enhancing customer satisfaction and retention, demonstrated through successful strategies and effective problem-solving. Skilled in multitasking and adaptability, ensuring operational excellence and client satisfaction across various roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Delegate
Asapp Info Global Group
Mumbai
12.2022 - Current
- Developed and managed a team of delegates to ensure smooth operations during events.
- Managed onsite registration process and ensured timely arrival of all participants.
- Maintained records of attendance at events including delegate lists, VIP guests.
- Responded promptly to inquiries from clients about their specific needs or requests relating to an upcoming event.
- Communicated effectively between internal teams regarding updates or changes related to the event.
- Resolved any issues that arose during an event in a timely manner.
Sales Executive
Sharekhan
Mumbai
02.2021 - 11.2022
- As a Demat account opener, my role would be to guide people through the process of opening a Demat (Dematerialized) account with a brokerage firm.
- Explaining the Purpose of a Demat Account:
- Gathering Necessary Documents:
- Completing the KYC Process:
Senior Sales Executive
ICICI Lombard
Mumbai
12.2019 - 02.2021
- Provided advice and guidance to customers regarding health insurance plans, coverage options, and benefits.
- Customer Consultation and Needs Assessment
- Policy Quotation and Customization
- Claim Assistance.
Sales Associate
Au Small finance Bank
Mumbai
04.2019 - 11.2019
- Developed and implemented successful strategies to boost customer satisfaction and retention in insurance policies.
- Developed and implemented new insurance sales strategies to increase customer base.
- Generated leads through networking, cold calling, and referral campaigns.
- Managed client relationships by providing prompt service and responding to inquiries in a timely manner.
Sales Executive
TELEPERFORMANCE BUSINESS SERVICES INDIA LIMITED
Thane
11.2017 - 11.2018
- Verified customer information such as address, contact details and registration number.
- Provided advice on coverage options available under different types of policies.
- Explained premiums owed to policyholders and agents
Education
Bachelor of Science - BSC IT
Mumbai University
Mumbai07-2024
Computer Engineering
Government Polytechnic Mumbai
Mumbai04-2020
Skills
- Innovation management
- Team building
- Professionalism
- Time management abilities
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Committee management
- Adaptability
Accomplishments
- ACE Award- March 2024 (Appreciation of commitment and Efforts)
- ACE Award- July 2023 (Appreciation of commitment and Efforts)
- Certificate Of Recognition (ICICI Lombard) Best Online performance Ibank.
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Certification
Provisional Diploma Certificate.
Profile Certificate.
Diploma In Computer Engineering Certificate.
Certificate in Computer Technique.
Affiliations
14th RAHSTA Expo & Conferences
Role: Organizer
- Coordinated the logistics and event operations for the 14th RAHSTA Expo & Conferences, one of the largest platforms for innovation in construction, real estate, and infrastructure.
Construction Technology Summit
Role: Organizer
- Managed event scheduling, speaker coordination, and audience engagement to create an enriching experience for professionals in the construction industry.
CWAB (Construction World Architecture & Builder) Award Ceremony
1st Metro Rail Conference
Timeline
Executive Delegate
Asapp Info Global Group
12.2022 - Current
Sales Executive
Sharekhan
02.2021 - 11.2022
Senior Sales Executive
ICICI Lombard
12.2019 - 02.2021
Sales Associate
Au Small finance Bank
04.2019 - 11.2019
Sales Executive
TELEPERFORMANCE BUSINESS SERVICES INDIA LIMITED
11.2017 - 11.2018
Bachelor of Science - BSC IT
Mumbai University
Computer Engineering
Government Polytechnic Mumbai
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