Anushree Modak
Mumbai
Summary
Dynamic Business Analyst with TJSB Sahakari Bank Ltd, skilled in business analysis and quality assurance. Successfully aligned project objectives with banking software adoption, enhancing usability and stakeholder satisfaction. Proven communicator and project manager, adept at training staff and tracking defects to ensure compliance and efficiency in operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Analyst
TJSB Sahakari Bank Ltd
Thane
09.2020 - Current
- Engaged stakeholders to assess business needs and align project objectives with new banking software adoption.
- Created detailed business requirement documents outlining project goals and stakeholder expectations.
- Designed test cases to evaluate accuracy, efficiency, and reliability of banking software.
- Documented software defects with thorough descriptions and reproduction steps for effective tracking.
- Tracked defects throughout development cycle, ensuring timely resolution and closure.
- Verified functionalities met user needs, enhancing overall software usability.
- Conducted regular reviews of procedures with stakeholders to identify improvement areas.
- Provided comprehensive training to staff on new software for successful adoption and utilization.
Management Officer
TJSB Sahakari Bank Ltd
Thane
10.2016 - 09.2020
- Oversaw daily branch operations to ensure efficiency and compliance.
- Facilitated account openings for individuals, HUFs, partnerships, and companies.
- Processed term deposit transactions, including opening, withdrawal, and renewal.
- Prepared quarterly, half-yearly, and annual financial statements for the branch.
- Resolved customer grievances by implementing customer-centric strategies and recommending tailored products.
- Executed marketing initiatives for CASA accounts, mutual funds, and additional banking products.
- Managed branch expenses, including account payables and GST compliance.
- Handled customer TDS data reporting through UIN generation.
Education
Master Of Commerce -
Mulund College Of Commerce
Mumbai, Maharashtra05.2018
Bachelor of Commerce -
V.K Krishna Menon College
Mumbai, Maharashtra04.2016
Skills
- Business analysis and process improvement
- Quality assurance and compliance oversight
- Banking software proficiency
- Functional specifications and requirement gathering
- Test case scenarios and defect tracking
- Project management and user training
- Communication skills
Certification
- CAIIB certification from IIBF.
- JAIIB certification from IIBF.
Accomplishments
Successfully implemented New CBS software for banking operations.
Languages
- English
- Hindi
- Marathi
References
References available upon request.
Timeline
Business Analyst
TJSB Sahakari Bank Ltd
09.2020 - Current
Management Officer
TJSB Sahakari Bank Ltd
10.2016 - 09.2020
Master Of Commerce -
Mulund College Of Commerce
Bachelor of Commerce -
V.K Krishna Menon College
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