Anu Shree Singh
Dehradun
Summary
I am seeking to leverage skills in a dynamic organization committed to innovation and excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
KOTAK MAHINDRA RPC
Noida
12.2023 - Current
- Handling all types of service requests, handling the RPC Helpline, and mails.
- An in-depth understanding of processes related to account maintenance.
- Thorough with the KYC grid.
- My core competency lies in bringing diverse groups together to find solutions, ensuring that our bank maintains a competitive edge through effective team synergy.
Education
B.A. (Hons) - Political Science
IMS Unison University
Dehradun05-2023
12th -
Doon International School
Dehradun03-2020
10th -
St. Joseph's Academy
Dehradun03-2018
Skills
- Microsoft Excel Proficiency
- Awareness of Bank Functionality
- Communication
- Effective Time Allocation
- Analytical Problem Solving
- Active Listener
- Decision-making
- Adaptability and flexibility
Certification
NISM - Series- V-A: Mutual Fund Distributors Certification Examination, 2023
Business Analysis Fundamentals - authorized by Microsoft and offered through Coursera, 2025
Competency overview
Post Graduate Certificate in Retail Banking (PGCRB), Institute Of Professional Banking, Dehradun, Overview of Banking & its functions, KYC/AML guidelines & its adherence, Stages of ML, Objectives of KYC, Features, PML Act 2002, Types of Accounts (Liabilities/Assets) - Demand Deposit, Term Deposit, OD, CC limits, Types of Customers - Single/Joint, Minor, Blind, Deaf & Dumb, Illiterate, Proprietorship, Partnership, Account Opening Process - Complete Documentation - ID Proof, Address Proof, FATCA declaration, Cash management - Teller Functions, Fake Notes identification, Security Features, Clearing Functions - MICR Code, CTS, CTS 2010, and Features of CTS Cheque., Payment Mechanism - Funds Transfer - IFSC Code, NEFT, RTGS, IMPS, Third Party Products - Mutual Funds, Insurance etc., Banking Sales - Prospecting, Cross Selling, Up-Selling, Customer Service - Non-Financials - Change of Address, Passbook Printing etc., Digital Banking - ATM's, POS, Internet Banking, Mobile Banking, Phone Banking, UPI, Complaint Handling - How to resolve customer Complaints.
Personal Information
- Father's Name: Mr. Navneer Chandel
- Date of Birth: 07/23/02
Affiliations
- Attained 5 years of experience in Kathak
- Stood out in my research thesis during graduation
- Have actively participated in Extra curricular activities throughout my school life
Timeline
Assistant Manager
KOTAK MAHINDRA RPC
12.2023 - Current
B.A. (Hons) - Political Science
IMS Unison University
12th -
Doon International School
10th -
St. Joseph's Academy
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