Anusruti Maji
Kolkata
Summary
To make establish a career as an Executive in a dynamic and progressive organization where my skills can contribute to the companyʼs goals and achievements and also aid my own personal and professional goals.
Overview
4
4
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Food and beverage operation
BAANLAIMAI BEACH RESORT&SPA
12.2023 - 06.2024
- To have a thorough understanding and knowledge of all Food & Beverage items in the menu and the ability to recommend Food & Beverage combinations and up selling alternatives
- Ensure that the monthly forecasted Food & Beverage revenue figures are achieved.
- To strictly adhere to the established operating expenses and ensure that all costs are controlled.
Administration and Guest relation
RELIANCE
12.2022 - 08.2023
- Administration To ensure that all departmental operations manuals are prepared and updated annually
- To maintain the daily/monthly log book
- To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business
- To attend weekly Food & Beverage meeting and daily operations meeting
Social media manager, Content Creator, Customer Relationship
CRUX CREATIVE SOLUTIONS PVT.LTD
06.2022 - 12.2022
- Creation, planning and day-to-day management of all social media channels: Instagram, Facebook
- Developing strategies to increase followers, creating and overseeing social campaigns, producing content, reviewing analytics, and communicating
- Addressing complaints, answering questions, providing guidance, responding to online reviews.
Industrial training
TAJ KRISHNA HYDERABAD TATA IHCL
12.2020 - 04.2021
Education
MBA - Human Resources Management
IBA
Bengaluru, India 04.2001 -
Bachelor of Science - International Hotel And Tourism Administration
IIHM KOLKATA
05.2019 - 07.2022
High School Diploma -
SANTINAGAR VIDYAMANDIR
04.2001 - 01.2018
Skills
Customer Service
Creativity
Teamwork
Time Management
Communication and Collaboration
Interaction
Public relation
Goal orientation
Administrative Experts
Customer relationship management
Data entry
Multitasking
Training
- TAJ KRISHNA HYDERABAD TATA IHCL, 12/01/20 - 04/01/21
- PIE ROOM' PRIVATE LIMITED (Digital Marketing), 2021 - 05/01/21
- FARIYAS RESORT LONAVALA (Sales & Marketing), 2021 - 05/01/21
Certification
Certification in Fundamentals Accounting, Corporate Finance Institution
Activities
- As an organiser and worked as a leader B.G.B.S FOOD FESTIVAL (International Food Festival) activity under IIHM cuisine club.
- Got an appreciation letter as a social media partner from IIM BANGALORE in Digital Marketing.
Timeline
Food and beverage operation
BAANLAIMAI BEACH RESORT&SPA
12.2023 - 06.2024
Administration and Guest relation
RELIANCE
12.2022 - 08.2023
Social media manager, Content Creator, Customer Relationship
CRUX CREATIVE SOLUTIONS PVT.LTD
06.2022 - 12.2022
Industrial training
TAJ KRISHNA HYDERABAD TATA IHCL
12.2020 - 04.2021
Bachelor of Science - International Hotel And Tourism Administration
IIHM KOLKATA
05.2019 - 07.2022
MBA - Human Resources Management
IBA
04.2001 -
High School Diploma -
SANTINAGAR VIDYAMANDIR
04.2001 - 01.2018