Anuya Dhanjanjay Gune

Key Responsibilities

• Monitor and manage enterprise IT and telecom network infrastructure to ensure service availability and operational stability.
• Execute IOS upgrades and configuration changes for Cisco and Juniper routers and switches in accordance with customer change management policies.
• Perform network monitoring using SolarWinds, proactively identifying performance issues and service disruptions.
• Coordinate with internal teams, ISPs, and external vendors to resolve network incidents and connectivity issues.
• Maintain Configuration Management Database (CMDB) ensuring accurate documentation of network devices and configurations.
• Support data center network monitoring, including CPU, memory, and storage performance metrics.
• Raise incident tickets with service providers and track issues until resolution to ensure minimal downtime.
• Provide remote configuration and troubleshooting support for Cisco, Juniper, and Arista networking devices.
• Execute routine backup, recovery, and preventive maintenance activities for network infrastructure.
• Collaborate with technical teams to ensure compliance with change management processes and infrastructure policies.

Key Contributions

• Supported monitoring and management of large-scale enterprise network environments.
• Contributed to maintaining high network availability through proactive monitoring and incident response.
• Assisted in implementing network upgrades and operational improvements.

Key Responsibilities

• Supported end-to-end network device refresh initiatives by preparing technical implementation plans aligned with customer standards.
• Performed IOS upgrades and configuration activities for Cisco routers and switches across enterprise environments.
• Configured and supported Cisco routers, switches, and wireless access points remotely.
• Designed and implemented wired and wireless network infrastructure for enterprise environments.
• Collaborated with Project Managers and technical teams to provide implementation updates and technical inputs.
• Ensured all activities followed configuration and change management policies.
• Prepared technical documentation and knowledge transfer documents for operational handover.
• Provided remote network support for APAC region, including new site deployments and EOL device refresh projects.

Key Contributions

• Supported network infrastructure upgrades and modernization projects.
• Contributed to successful implementation of technology refresh initiatives across multiple enterprise locations.
• Co-ordinate with Project manager to provide technical feedback
• Prepare the details project documentation to hand over project to the customer Operation team
• Responsible to perform Network remote Support for APAC region including the Project new site deployment, Tech refreshment of the EOL Devices.
• Client - Johnson & Johnson
• Key Profile: