ANUYA KERKAR
Sancoale
Summary
Proven expertise in office administration and customer service, demonstrated through successful tenure at M/s Pam Industrial Services. Excelled in enhancing office efficiency and achieving significant cost savings in procurement at M/S Sika India Pvt. Ltd. Skilled in data entry and adept at building strong customer relationships, contributing to improved financial operations and customer satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Office Assistant
M/s Pam Industrial Services
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Expedited document processing with accurate data entry and timely filing.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Purchase Assistant
M/S Sika India Pvt. Ltd.
- Negotiated favorable pricing with suppliers, achieving significant cost savings for the company.
- Maintained records of transactions and contracts for tax and future purchase reasons in [Software].
- Researched competitors' market and revenue to determine shortfalls and opportunities for new business and market capture.
- Assisted in the development of annual budgets, ensuring timely procurement of necessary materials and resources.
- Optimized order processing times by creating an efficient tracking system that enables real-time monitoring of purchase orders'' statuses.
- Managed supplier relationships to ensure on-time deliveries and maintain high-quality standards.
- Communicated with vendors and distributors to negotiate prices and purchase contracts.
- Coordinated with logistics providers for timely shipments, minimizing delays in receiving critical supplies.
Account Assistant
M/S Barton Firtop Engineering India Pvt. Ltd.
- Supported the timely completion of month-end closing activities, improving overall financial operations.
- Facilitated smooth internal audits by preparing supporting documents promptly upon request from auditors or management personnel.
- Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
- Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
- Entered customer order details into system, accepted payments and updated accounts.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
Office Assistant
Shree Dattaguru Industrial Services
Data Entry Operator
Primary Health Centre
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records, and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified data files prior to entry to maintain high data accuracy.
Sales Assistant
Kamat Automobiles Pvt. Ltd.
11.2024 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
Bachelor of Commerce - Financial Accounting
MES COLLEGE OF ARTS & COMMERCE
Vasco Da Gama, India 04.2001 -
Bachelor of Commerce - Financial Accounting
MES COLLEGE OF ARTS & COMMERCE
Vasco Da Gama, India 04.2001 -
Skills
Office administration
Data entry
Customer service
Administrative support
Certification
Computer
Timeline
Sales Assistant
Kamat Automobiles Pvt. Ltd.
11.2024 - Current
Bachelor of Commerce - Financial Accounting
MES COLLEGE OF ARTS & COMMERCE
04.2001 -
Bachelor of Commerce - Financial Accounting
MES COLLEGE OF ARTS & COMMERCE
04.2001 -
Office Assistant
M/s Pam Industrial Services
Purchase Assistant
M/S Sika India Pvt. Ltd.
Account Assistant
M/S Barton Firtop Engineering India Pvt. Ltd.
Office Assistant
Shree Dattaguru Industrial Services
Data Entry Operator
Primary Health Centre