Learning skills
Anveerappa Halkood
Technical Specialist
Bengaluru,KA
Summary
Specialized [Job Title] focused on expert support of IT system and application rollouts, from planning through day-to-day management. Over [Number] years in Information Technology support roles involving large-scale, distributed environments. Consistently sought to advise executives on product use based on knowledge and expertise in strategic planning. Successful track record leading implementation processes, roadmapping and risk assessment.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Technical Specialist
NTT Global
Bangalore
02.2018 - Current
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Trained users on desktops, laptops and mobile devices.
- Maintained system quality control, surveying users, collecting metrics data and handling IT audits to support updates and maintenance.
- Oversaw pre-deployment IT testing of new systems prior to migration planning.
- Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.
- Documented risk management issues and outlined mitigation actions.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Completed troubleshooting and diagnostics on company resources.
- Improved systems with addition of new features and infrastructure.
System Administrator
NxtGen Cloud Technologies
Bangalore
07.2016 - 04.2017
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Adopted cost-effective, useful solutions to implement into current systems.
- Managed onboarding and offboarding of employees.
- Created patches and solutions to fix bugs in existing applications.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Performed software installations and upgrades to UNIX or Windows operating systems.
Cloud Administrator
Dimensiondata Pvt Ltd
Banagalore
06.2011 - 07.2016
- Designed and evaluated WAN and LAN connectivity technologies.
- Monitored networks and network devices to resolve technical problems quickly.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Diagnosed and executed resolution for network and server issues.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Senior Operations Professional
IBM India Pvt Ltd
Bangalore
10.2010 - 05.2011
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Reviewed operations reports to understand numbers and trends.
- Formulated processes to reduce downtime and financial loss.
System Administrator
Microland Pvt Ltd
Bangalore
12.2007 - 10.2010
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Adopted cost-effective, useful solutions to implement into current systems.
- Worked with users to determine areas of technology in need of improved usability.
- Implemented corrective plans of action for network availability and latency.
- Served as subject matter expert on proposed technology purchases.
- Drove continuous improvement of IT governance processes.
- Monitored temperature and power draw to immediately detect faults and failures.
- Completed reports detailing network and systems performance and downtime issues.
Administrator CoE
Wipro Technologies
Bangalore
01.2007 - 12.2007
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Adhered to social distancing protocols and wore mask or face shield.
- Onboarded new temps by entering employee information into systems.
Desktop Support Engineer
RCS Technologies
Bangalore
07.2005 - 01.2007
- Configured hardware, devices and software to set up work stations for employees.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Configured and installed computer systems for other sub-organizations.
Education
Bachelor of Science - Computer Science
S.B College of Science
Kalaburagi 06.1999 - 06.2001
Skills
Technical support knowledge
undefinedCertification
Azure AZ-104
Interests
Hobbies
Sports
Music
Travel
Food & Drink
Timeline
Technical Specialist
NTT Global
02.2018 - Current
System Administrator
NxtGen Cloud Technologies
07.2016 - 04.2017
Cloud Administrator
Dimensiondata Pvt Ltd
06.2011 - 07.2016
Senior Operations Professional
IBM India Pvt Ltd
10.2010 - 05.2011
System Administrator
Microland Pvt Ltd
12.2007 - 10.2010
Administrator CoE
Wipro Technologies
01.2007 - 12.2007
Desktop Support Engineer
RCS Technologies
07.2005 - 01.2007
Bachelor of Science - Computer Science
S.B College of Science
06.1999 - 06.2001
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