Results-driven with experience leading teams and improving sales performance. Skilled in financial analysis and developing strategies to enhance customer service, contributing to significant operational efficiencies and business growth.
Overview
7
7
years of professional experience
Work History
Personal Banker
Hdfc bank ltd
Hyderabad
07.2024 - Current
Provided customer service to clients, including answering questions and resolving issues.
Conducted account openings and closings for clients.
Greeted customers upon entering the bank and directed them to appropriate personnel or services.
Cross-sold banking products such as credit cards, loans and investments.
Area Head
Manappuram finace limited
Jabalpur
12.2018 - 07.2024
Leading a team of regional managers to ensure consistent implementation of company policies and procedures.
Developing strategies for improving sales, customer service, and operational efficiencies across the region.
Analyzing financial data to identify areas of improvement and devise cost-saving measures.
Conducting regular meetings with regional teams to review goals, objectives, and progress towards targets.
Delegated work to staff, setting priorities and goals.
Coached staff on strategies to enhance performance and improve customer relations.
Identified appropriate solutions to minimize issues and quickly solve problems.