ANWAR ALI ANSARI
Mumbai
Summary
Experienced laptop repair technician dedicated to delivering exceptional quality and service. With over 8 years of expertise in hardware repair, network troubleshooting, and software issue resolution. Skilled in optimizing productivity through application patching, upgrades, and Windows installation and configuration.
Overview
7
7
years of professional experience
Work History
L2 TECHNICIAN
GNG Electronics Limited ( Electronics Bazaar)
07.2024 - Current
- As a Laptop Repair (L2)Technician at GNG Electronics Limited ( Electronics Bazaar) in Mumbai India, I was responsible for diagnosing and repairing various laptop hardware and software issues in QA Department. This experience allowed me to develop strong troubleshooting skills and attention to detail, resulting in efficient and effective repairs for Shipment. I also worked closely with the QA team to provide technical and Cosmetic's support .
- I also worked as a QC Officer for various Department like LED Department, Inventory QC and LINE QC, ETC.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Updated and replaced outdated drivers and software for computers and office machines.
- Completed preventive maintenance on machines to enhance production and maintain quality.
LAPTOP REPAIR TECHNICIAN
GAUS TECH COMPUTER
10.2023 - 07.2024
- As a Laptop Repair Technician at GAUS TECH COMPUTER in India, I was responsible for diagnosing and repairing various laptop hardware and software issues. This experience allowed me to develop strong troubleshooting skills and attention to detail, resulting in efficient and effective repairs for our clients. I also worked closely with the sales team to provide technical support and recommendations for customers looking to purchase new laptops.
- Diagnosed and repaired laptop hardware and software issues
- Developed strong troubleshooting skills
- Provided technical support to customers
- Worked closely with sales team to make recommendations for new laptops
IT EXECUTIVE
LPO HOLIDAYS
10.2022 - 05.2023
- As an IT Executive at LPO Holidays, I was responsible for overseeing the company's IT infrastructure and ensuring its smooth operation. This involved managing a team of IT professionals, implementing new technologies, and providing technical support to all departments.
- Managed IT infrastructure
- Led team of IT professionals
- Implemented new technologies
- Provided technical support
LAPTOP REPAIR TECHNICIAN
K.K COMPUTER
10.2020 - 10.2022
- During my time as a Laptop Repair Technician at K.K Computer in India from 2020-10 to 2022-10, I gained valuable experience in diagnosing and repairing various laptop issues. I was responsible for ensuring the smooth functioning of laptops and providing timely solutions to customers.
- Conducted thorough diagnostics and repairs on laptops
- Communicated effectively with customers regarding repair processes
- Collaborated with team members to troubleshoot complex issues
- Maintained organized records and inventory of parts
LAPTOP REPAIR TECHNICIAN
J.R COMPUTER
10.2018 - 10.2020
- As a Laptop Repair Technician at J.R Computer, I was responsible for diagnosing and repairing various hardware and software issues on laptops. I also provided technical support to customers and ensured that all repairs were completed efficiently and accurately. My experience at J.R Computer has allowed me to develop strong troubleshooting skills and a deep understanding of laptop hardware and software.
- Diagnosed and repaired hardware and software issues on laptops
- Provided technical support to customers
- Ensured timely and accurate completion of all repairs
- Developed strong troubleshooting skills
- Gained deep understanding of laptop hardware and software
Education
Bachelor of Science - Information Technology
University of Mumbai
Mumbai, India01.2021
Skills
- Technical diagnostics
- Problem identification
- Component Testing
- Computer hardware troubleshooting
- System analysis
- Problem-solving analysis
- Installation and repair
- Quality assurance
- Task prioritization
- Team Training
- Quality control
- 5's Facilitator
- Software installation
- Verbal and written communication
- Project management
- Maintenance and repair
Languages
ENGLISH
Bilingual or Proficient (C2)
HINDI
Bilingual or Proficient (C2)
MARATHI
Bilingual or Proficient (C2)
Hobbies and Interests
Photography, Swimming, Traveling, Bike riding & Gym
Timeline
L2 TECHNICIAN
GNG Electronics Limited ( Electronics Bazaar)
07.2024 - Current
LAPTOP REPAIR TECHNICIAN
GAUS TECH COMPUTER
10.2023 - 07.2024
IT EXECUTIVE
LPO HOLIDAYS
10.2022 - 05.2023
LAPTOP REPAIR TECHNICIAN
K.K COMPUTER
10.2020 - 10.2022
LAPTOP REPAIR TECHNICIAN
J.R COMPUTER
10.2018 - 10.2020
Bachelor of Science - Information Technology
University of Mumbai
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