ANWAR ALI SHAIKH
Mumbai
Summary
Highly motivated and results-oriented Retail professional with a proven track record of driving revenue growth in the Fashion Apparel industry. Experienced in leading sales teams across exclusive multi-brand outlets and Large Format Stores. Seeking a challenging role to leverage strategic sales planning, team leadership, and relationship management skills to achieve business objectives and drive sustainable growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lead Retail Operations
Aditya Birla Fashion and Retail, Pantaloons
Mumbai
09.2019 - 12.2021
- Managed backend retail operations across PAN India stores.
- Oversaw P&L responsibilities and implemented cost-saving initiatives to improve profitability.
- Collaborated with cross-functional teams to ensure smooth store operations.
- Implemented strategies to enhance customer satisfaction and operational efficiency.
- Overlooking the assortment efficiency and the range balance across the stores.
- Driving SOP, Commercial, Safety and Stock audits.
- Smooth launch of new store.
- Inventory management and replenishments of the stocks.
- Developed Product Presentation Manual and conducted assessment for KPI improvement.
Area Business Manager
Aditya Birla Fashion and Retail Ltd , Pantaloons
Maharashtra / Chhattisgarh / Goa
07.2015 - 09.2019
- Led sales operations for a designated region, including multiple brand outlets and Large Format Stores.
- Developed and implemented sales strategies to achieve revenue targets and market share goals.
- Conducted market research and analysis to identify customer needs and preferences.
- Provided leadership and direction to sales teams to drive performance and exceed targets.
- Established and maintained relationships with key clients and business partners.
- Analyzed sales data and KPI to track performance and identify areas for improvement.
- Managed budget allocations and resource planning to optimize operational efficiency.
- Collaborated with cross-functional teams, including marketing, merchandising, and product development, to ensure alignment of sales and marketing strategies.
- Led forecasting of annual business plans and identified properties for new store launches.
- P & L responsibility.
- Driven customer experience, engagement, and retention.
- Prepared sales forecasts and budgets to support strategic planning and decision-making.
- People development.
Sr. Manager Operations
Aditya Birla Fashion and Retail Ltd, Pantaloons – Zonal Office
Mumbai
07.2012 - 07.2015
- Provided Operational support to the store operations team.
- Planned store audits , execution and reviews.
- Identified areas of improvement within existing operations through process analysis and benchmarking studies.
- Coordinated for new store launches activities.
- Developed and led process improvements to optimize operations and reduce costs.
Manager Operations
Future Retail Limited, Pantaloons
Head Office, Mumbai
05.2011 - 07.2012
- Provided Operational support to the store operations team.
- Store audits planning, execution, and reviews.
- Inventory management and loss prevention.
- Coordinated for new store launches activities.
- Monitored operation cost efficiency.
- Store Safety and Statutory compliance management.
Store Manager
Future Retail Ltd
Phoenix-Lower Parel / Mega Mall- Oshiwara / Center One Mall- Vashi / Borivali
11.2005 - 05.2011
- Sales and KPI achievement.
- P & L responsibility.
- SOP and Statutory compliances.
- Assisted corporate team in forecasting annual business plan.
- Competition and Market environment mapping.
- Performance review.
Services Manager
Shoppers Stop Ltd
Andheri, Mumbai
08.2005 - 11.2005
- Process improvement.
- Operations support and customer experience.
- Loyalty Program management.
Supervisor Retail Sales
Shoppers Stop
Mumbai / Chennai /Pune
11.2000 - 08.2005
- Led sales achievement.
- Led business KPI’s.
- Managed customer service and Loyalty program.
- Managed merchandise presentation and replenishment.
- People management.
- Cash counter management.
Customer Care Associate
Shoppers Stop
Mumbai
04.1995 - 11.2000
- Sales achievement.
- Customer interaction.
- Inventory replenishment.
- Visual presentation of merchandise.
Skills
- Sales and operations management
- Startegic Sales Planning and execution
- Multiple site handling
- Customer service orientation
- Leadership and team management
- Business development
- Budgeting, forecasting and cost control
- Cross functional collaboration
- Driving ATL / BTL activities
Organizational Experience
- People Management and networking
- Open Minded
- Logical thinker
- Multitasking
- Ability to work under pressure
- Communication Skill
- Proactive
Certification
- Train the trainer Workshop
- Fiber to fabric workshop
- Retail Selling Skill training
- Budget Planning at Shoppers Stop
- Visual Merchandising and Store Planning
- Leadership through Self Awareness / Performance Appraisal
- Excellence in Store Operation ( ESOps) Seminar at RAI
- Product Training at Madura Garments Training Center and EUROPA factory visit in Bangalore.
- 7 Habits of Highly Effective People training
Academic Credential
Bachelor of Arts, Bharatiya Shiksha Parishad, Lucknow, Uttar Pradesh, 07/2005
Accomplishments
- Won the Best Cluster award (Top line achievement, P & L, Audits and driving customer Loyalty) in FY 18-19 in the Zone.
- Part of the first batch of Area Business Managers Team in Pantaloons.
- Received “Go Extra Miles Award”, also known as GEM award in FY 21 for my contribution towards significant Operations in stores.
- Launched 16 large format stores successfully in designated region.
- Successfully developed 32 DM’s , 12 SMs and 2 Area Managers for existing and new stores.
- Launched RFID pilot project in Pantaloons.
- Successfully completed pilot Project of “Trial Room Champs”, a trial room assistance program in my store and the same was implemented across all the other stores in the Zone.
- Store stock shrinkages showed significant improvement from -0.18% to -0.14% in FY 19-20 and from -0.14% to -0.10% in FY 21-22.
Professional Attributes
A competent professional with around 25 years’ experience of qualitative experience in retail operations of fashion apparels, footwear and accessories. Proficient at enhancing profitability through effective cost control measures. Strong process orientation performance. Proven track record of people development. Self-starter and team player with good communication and interpersonal skill.
Personal Information
- Passport Number: A-429927
- Date of Birth: 07/08/1972
Hobbies and Interests
- Cricket
- Music
- Travelling
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Upper Intermediate (B2)
B2
Timeline
Lead Retail Operations
Aditya Birla Fashion and Retail, Pantaloons
09.2019 - 12.2021
Area Business Manager
Aditya Birla Fashion and Retail Ltd , Pantaloons
07.2015 - 09.2019
Sr. Manager Operations
Aditya Birla Fashion and Retail Ltd, Pantaloons – Zonal Office
07.2012 - 07.2015
Manager Operations
Future Retail Limited, Pantaloons
05.2011 - 07.2012
Store Manager
Future Retail Ltd
11.2005 - 05.2011
Services Manager
Shoppers Stop Ltd
08.2005 - 11.2005
Supervisor Retail Sales
Shoppers Stop
11.2000 - 08.2005
Customer Care Associate
Shoppers Stop
04.1995 - 11.2000
- Train the trainer Workshop
- Fiber to fabric workshop
- Retail Selling Skill training
- Budget Planning at Shoppers Stop
- Visual Merchandising and Store Planning
- Leadership through Self Awareness / Performance Appraisal
- Excellence in Store Operation ( ESOps) Seminar at RAI
- Product Training at Madura Garments Training Center and EUROPA factory visit in Bangalore.
- 7 Habits of Highly Effective People training
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