Anwer Jamal Khan
Sales & Marketing, Product management, Retail Banking
Mumbai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1995
1995
years of post-secondary education
3
3
Languages
Work History
Head Product & Process – TASC
Bandhan Bank Limited
09.2024 - Current
- Strategic vision and operational execution across product development, process optimization, budgeting, manpower planning, regulatory compliance, and audit management, ensuring alignment with organizational goals and driving significant business growth
- Established and nurtured strategic alliances with leading fintech partners, identifying innovative opportunities to enhance product offerings and deliver cutting-edge solutions
- Played a key role in shaping joint ventures that expanded market reach and optimized product propositions, driving revenue growth and competitive advantage
- Provided high-level strategic guidance and data-driven insights to senior management, empowering decision-makers with the tools and information necessary to navigate complex business challenges
- Adherence to stringent regulatory frameworks, overseeing the end-to-end compliance process
- Managed comprehensive audit reviews, identifying risks and implementing corrective actions to ensure operational integrity
- Recognized as a subject matter expert, developed and implemented robust training programs for frontline staff and branch teams, enhancing their skill sets and improving overall performance
- Delivered hands-on mentorship, facilitating continuous professional development
- Spearheaded collaboration across various business channels, driving a unified approach to problem-solving and growth
- Fostered strong interdepartmental relationships that enhanced resource utilization, streamlined decision-making, and supported the seamless execution of key strategic initiatives
Vice President Liabilities – TASC
Axis Bank Limited
06.2023 - 08.2024
- Directed strategic planning and oversight for product development, process optimization, budgeting, manpower planning, regulatory compliance, and audit management for the segment
- Fostered collaboration across various channels to enhance synergy and drive business growth
- Formed strategic alliances with fintech partners to explore new opportunities and improve product propositions
- Provided valuable strategic and analytical insights to both team members and senior management
- Ensured adherence to compliance requirements and managed audit processes effectively
- Acted as a subject matter expert, providing comprehensive training and support to frontline staff & Branches enhancing their proficiency and performance
Associate Director – Client Acquisition – TASC & GBG Segment
Standard Chartered Bank
07.2020 - 05.2023
- Provided strategic and product-related support to the frontline teams, specifically for TASC (Non-Profit Organizations) and the Government Banking Segment within the bank
- Offered expert guidance and training to newly onboarded frontline sales personnel regarding TASC and Government Banking Groups (GBG) to enhance their effectiveness
- Oversaw and managed relationships with fintech partners, collaborating to explore new avenues for improving customer experience
- Delivered Management Information Systems (MIS) support to streamline reporting and decision-making processes
Assistant Vice President – Retail Product Team
Axis Bank Limited
04.2019 - 06.2020
- Lead for Product and Business Compliance for TASC (NPOs), FCRA, Pension, BSBD account
- Periodic Reviews, Evaluation & Enhancement of the Product based on Market Feedback & Competition Mapping
- Product Training & Hand Holding for Sales & Branch Team
- Meeting the Compliance and Audit requirement for the Products
- Building long term relationship with Customer with enhanced product suite with Focus Group Meetings
- Cross Functional collaboration for Value addition for the Segment
Assistant Vice President – Customer Service
Axis Bank Limited
10.2017 - 03.2019
- Heading the Governance and Analytical part for Customer Experience team
- Analysing the customer complaints for better Service and process improvement
- Analytical support for enhancing the experience for Premium Segment
- System enhancement based on user feedback for better productivity and system support
Assistant Vice President – Retail Banking
Axis Bank Limited
12.2008 - 10.2017
- Handling the entire Gamut of Product and Process for Non-Profit Motive Organisation
- Responsible for Delivering the Segment Budget through dedicated Channel
- Coordinating with various business groups (Technology, Marketing, Operations etc.) for product enhancement and to meet Regulator’s guidelines
- Periodic Product Reviews, Evaluation, Compliance & Enhancement of the Product based on Market Feedback
- Product Training & Marketing for Sales Team including Branch Sales Manager and Sales Team
Product Manager - Retail Liabilities Group
ICICI Bank Limited
12.2005 - 12.2008
- Product Review, enhancement and evaluation of various Product for entities having Non Profit Motive
- Product Training
- Coordinating with various business groups (Technology, Marketing, Operations etc.) for product enhancement and to ensure compliance with RBI guidelines
- Ensuring generation of revenues through cross sell
- Handling general and escalated queries of Internal and External customers related to Products
Manager – Investments and Services
ICICI Bank Limited
12.2004 - 11.2005
- Corporate and Retail Sales of Third Party Product through Branches owing Fee target
- New Business Development & Customer Relationship Management
- Leading a Team of dedicated Financial Counsellor, Life and General Insurance Advisor's
- Recruiting and Training of Financial Counsellor
Regional Manager – Sales & Marketing
Asahi India Glass Limited
02.1996 - 12.2004
- Making monthly Sales Plan of the Dept., Analysing the sales trend & competition in industry & Import
- Participating in making strategic decision regarding price, Monitoring the prices all India – Self and competitors, Analysis of Profitability
- Market Development through “Focus Group Meets” for Architects, Builders & Specifiers, analysis of All India Distribution Network, Monitoring the Sales promotional schemes – Self and competitors
- To set up complete Information flow system linking Zones, Exports Div
- & Factory, Collecting and Managing competition bench marking, Credit Control
- Project Owner for Order Management section in implementation of Oracle 11i for S&M Dept
Education
MBA - Marketing & Finance
Aligarh Muslim University
B.Sc. (Hons) - Chemistry
Aligarh Muslim University
Skills
Friendly, positive attitude
Personal Information
Date of Birth: 05/20/73
Timeline
Head Product & Process – TASC
Bandhan Bank Limited
09.2024 - Current
Vice President Liabilities – TASC
Axis Bank Limited
06.2023 - 08.2024
Associate Director – Client Acquisition – TASC & GBG Segment
Standard Chartered Bank
07.2020 - 05.2023
Assistant Vice President – Retail Product Team
Axis Bank Limited
04.2019 - 06.2020
Assistant Vice President – Customer Service
Axis Bank Limited
10.2017 - 03.2019
Assistant Vice President – Retail Banking
Axis Bank Limited
12.2008 - 10.2017
Product Manager - Retail Liabilities Group
ICICI Bank Limited
12.2005 - 12.2008
Manager – Investments and Services
ICICI Bank Limited
12.2004 - 11.2005
Regional Manager – Sales & Marketing
Asahi India Glass Limited
02.1996 - 12.2004
B.Sc. (Hons) - Chemistry
Aligarh Muslim University
MBA - Marketing & Finance
Aligarh Muslim University
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