Aparajita Banarjee
Coimbatore
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Delhi Public School
Siliguri
02.2015 - 02.2016
- Answered incoming calls and provided information about services and products.
- Scheduled appointments for clients and customers.
- Prepared daily reports on customer inquiries, complaints, or comments.
- Handled cash transactions accurately and efficiently.
- Provided administrative support to staff members.
Telephone Interviewer
Pooja Finleese
Siliguri
03.2016 - 03.2017
- Conducted in-depth telephone interviews with potential survey participants, ensuring that all questions were answered accurately and completely.
- Maintained a professional attitude while conducting surveys in accordance with company policies and procedures.
- Utilized effective questioning techniques to ensure accuracy of responses and maximize response rate.
- Provided clear instructions to survey participants on how to complete the survey accurately and efficiently.
- Monitored progress of survey completion, identifying any issues or discrepancies which arose during the process.
Senior High School Teacher
Nandha Central City School (CBSE)
Erode
05.2017 - 02.2022
- Assisted students in developing critical thinking skills needed for college readiness.
- Ensured a safe environment conducive to learning by establishing clear expectations for behavior.
- Established positive relationships with all stakeholders including students, parents and guardians, teachers and administrators.
- Performed administrative tasks such as scheduling appointments and preparing reports related to student progress.
- Developed and implemented lesson plans that incorporated educational technology tools.
- Well skilled in Powerpoint presentation.
Grade Level Senior Teacher
Ramakrishna Mission
Darjeeling
05.2022 - 02.2024
- Developed and implemented innovative lesson plans to meet the needs of a diverse student population.
- Provided guidance and support for students in their academic, social, and emotional development.
- Collaborated with school staff to plan and implement educational activities for students.
- involved in all the medical camps & relief program for the distressed.
- Encouraged critical thinking by prompting students to analyze problems and develop solutions.
Education
Bachelor of Arts - English
Darjeeling Government College
Darjeeling04-2012
Skills
- Scheduling Appointments
- Complaint Management
- Conflict And Issue Documentation
- Administrative Skills
- Staff Supervision
- Staff Management
- Call Handling
Languages
English
First Language
Timeline
Grade Level Senior Teacher
Ramakrishna Mission
05.2022 - 02.2024
Senior High School Teacher
Nandha Central City School (CBSE)
05.2017 - 02.2022
Telephone Interviewer
Pooja Finleese
03.2016 - 03.2017
Front Desk Receptionist
Delhi Public School
02.2015 - 02.2016
Bachelor of Arts - English
Darjeeling Government College
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