Detail-oriented people manager offers more than extensive progressive record of accomplishment in leadership roles. Experience stepping into roles and quickly making positive changes to drive company success. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Philips India Limited
Chennai
06.2022 - Current
Monitor and manage the campaign performances in collaboration with different business units.
Collaborate and distribute proactive call-targeting lists to Inside Sales Executives.
Meet or exceed KPIs and objectives set by the business.
Interview, train, and coach new Inside Sales Executives and Call Center Team.
Create and present monthly business reviews of team performance to the leadership team.
Collaborate with cross-functional departments to resolve customer issues and improve satisfaction.
Utilize Salesforce to perform territory analysis and provide direction to team members on outbound account strategic focus.
Analyze the sales funnel and assist with driving deals to closure.
Conducted regular performance reviews for employees to identify areas of improvement.
Analyzed sales data to identify trends and adjust strategies accordingly.
Senior Sales Executive/ PDM
Allergan Healthcare India Pvt. Ltd.
Chennai
01.2019 - 06.2022
Training the staff at the clinics offering CoolSculpting treatment, right from consultation to treatment delivery.
This includes identifying the patient pathway, channeling the efforts of the entire clinic staff in generating successful patient conversions by training them on consultation skills, clinic experience, internal marketing, and external marketing.
Plan and execute digital marketing and ground marketing activities for the clinic.
Work with the DM team of individual clinics in creating strategies for social media marketing.
Responsible for revenue generation by increasing the utilization rate of individual machines in my territory, and contributing to consumables sales.
Occasionally address patients, consumers, and increase awareness about the CoolSculpting procedure in my territory through Patient Awareness Programs.
Support the customer with first-level troubleshooting in case of any errors.
Sales Specialist
GE Healthcare
Chennai
05.2018 - 01.2019
Sales and business development of the world class learning solutions developed by GE for the entire range of medical professionals and practitioners.
Aiming for minimal error in the usage of sophisticated medical devices and machinery.
These are premium, technology-driven (not brand-specific) learning solutions targeted at upskilling doctors, technicians, nurses, biomedical engineers, and other HCPs.
I also worked with the individual product sales team in assisting the KAM/SAM to position the sales deal in a better way by adding value with educational products and solutions.
Working with the service sales team and getting a higher escalation on the year-on-year pricing by creating value with a leadership training program for the key decision-makers, CXOs, of hospitals.
Developed the Tamil Nadu territory as the most significant revenue-making region for GE Healthcare education by successfully identifying and implementing three triumphant collaborations, assuring yearly revenue of more than 1.2 crores.
Developed new programs under the banner of GE Healthcare Education by partnering with channel partners and third-party collaborators.
Performed multiple responsibilities in operations, as well as applications, for the smooth facilitation of the training program.
Maintained fruitful working relations with the research team, and improved the outcome of every training program.
Product Specialist
Medtronic India Pvt Ltd
Chennai
06.2015 - 08.2016
Promoting Medtronic's MITG Surgical Stapling product lines, launching new products, and implementing therapy awareness programs.
Implement programs to expand markets, identify new market opportunities, and increase market penetration or market share within a given therapy segment.
Being the Market Development Specialist lead for assigned corporate hospitals and government.
Documenting market size, opportunity, and current penetration level of products in the assigned territory.
Keep local and national sales and marketing teams updated regarding local competitors.
Collaborating with the Medtronic Training Department and conducting training programs for junior surgeons and postgraduates in the field of Thoracic and Bariatric Surgery.
When necessary, provide technical assistance to selected key customers during surgeries.
Creating demand for Medtronic Surgical Solutions products and therapy through therapy awareness programs, collaborating with the Corporate Hospitals Marketing team.
Coordinating with the distributor channel and the hospital purchase department for smooth execution of billing and other purchase formalities for government organizations.